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# Other Casinos #: Dux Casino does not pay out wins.

Topic created on 18th May. 2021 | Page: 1 of 1 | Answers: 8 | Views: 1,758
Maddin87
Hi folks,

Have n huge problem. Have won during the week in Dux Casino 3000€, wanted the same then also pay out. After my documents were not checked for 11 days, my account was suddenly blocked with the message that I probably had several accounts and would thus abuse the bonus. What is not true. My buddy had made an account with bonus at dux one night before, using the same IP. And they saw that as a reason not to pay out my money. Is there anything I can do? Am really desperate.

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upola
Legend
There you will not be able to do anything.stands in each AGB that only one account per household is allowed.

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CaNna09
Amateur
Can I register multiple accounts?

Each user can register only one account on a computer or IP address

So much for that

Edit: removed unnecessary link

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Hidaruma
Top Member
There is nothing you can do. Clear violation of the terms and conditions. unfortunately

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upola
Legend
CaNna09 wrote on 05/18/2021 at 15:52: Can I register multiple accounts?

Each user can register only one account on a computer or IP address at a time

So much for that

Edit: unnecessary link removed

How do you get there, certainly you can also register a second account from the same PC...otherwise the TE would hardly have problems with the payout.

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CaNna09
Amateur
upola wrote on 18.05.2021 at 17:50
How do you come up with that,surely you can register a second account from the same PC...otherwise I don't think the TE would have any problems with the payout.

How do I get on it?


https://www.bilder-upload.eu/bild-8bcfbc-1621354166.jpg.html

Apart from that ...
One IP,One household etc etc are normal in every casino what I know;)

You can work with VPN but that is also sogut as prohibited in every casino.
Me and a friend were also already 400 € blocked because he has created at home an Acc and we had gambled with it at my home.

Klipp and clear we the TE to 100% not come to his money

Ps:You can create an infinite number of accounts with the same IP but in the end the problems come only with a payout

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upola
Legend
I think we are talking past each other
I have written nothing else.

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Jakim
Rookie
Too bad yes here it is probably due to the violation of the terms and conditions, otherwise when following the rules so far always received all payouts without problems.

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Anonym
So here some probably can not verify themselves. DUX is one of the most reputable casinos on the market. Never had problems, payout within an hour, sometimes 2-3 hours but that is exception. One of the best casinos, games run top. The rest is luck!

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