# Other Casinos #: Dreamz.com does not pay out smallest amount (600)
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Dreamz.com does not pay out smallest amount (600)
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I have deposited at Dreamz.com several times (of course without bullshit bonus so Raw Cash) and at the beginning (2nd Deposit 35) immediately won about 600. I then cashed out (all data entered and of course photographed) and continued to gamble. I also made further deposits afterwards. I have arranged the payout on 6.10.
Since I often gamble online and of course know the payout modalities (from crediting the very next day to "oh that's still missing...") I asked 2 days later what the status of the payout is and whether I had to submit something. "No it has been processed and the money is sent to them"
Since then I ask daily in the chat, have already verified my account (to be on the safe side) and have also received the withdrawal confirmation or Verification confirmation. They always tell me something different. The money is tomorrow evening there, it takes up to 6 days. When the 6 days were over they said that the quality of the documents was not sufficient. I asked what was missing, no, everything fits, they are verified. Then they told me that the money was not paid out because I was not verified (why do I get a payout confirmation?) Why does the chat say the money is on its way?) Now it says that it takes 6 banking days.
I would like to warn everyone about this casino DREAMZ.COM.
Ironically, I told the German chat that I will rate negatively because of this stalling or possibly even fraud.
His answer: " opinions must be said. There I am quite large for "
I let send me the chat histories and documented the rest (photo)
This is here only as a warning, legally one stands with empty hands there. I also told the chat partner in a rude way what I think of him because he knows exactly what is going on there.
Does anyone know the store?
Zockerstand: Deposited 966, Paid out 760 (nix da nix da)
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Dreamz.com does not pay out smallest amount (600)
Nobody has liked this post so far
the current chat employee (English this time) reveals the following fairy tale to me:
Casper
Okay. I can see that the withdrawals had been sent from us but it seems like the bank declined the withdrawals that we sent. I will raise this to our payments department so that they can look further into the issue. Once there is an update, we will email you
Casper
Im afraid that it looks like the bank declined the transactions. So we will look further into this and get back to you as soon as we can
with my humble English I interpret that my or the casino bank has declined the withdrawal????
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Dreamz.com does not pay out smallest amount (600)
Nobody has liked this post so far
Maybe ever heard of it
on Google you can translate
enclosed the translation
Okay. I can see that the withdrawals were sent by us, but it seems that the bank rejected the withdrawals we sent. I will report this to our payments department so they can investigate the issue further. As soon as there is an update, we will send you an email
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Dreamz.com does not pay out smallest amount (600)
Nobody has liked this post so far
Thanks, I thought so but 2 minutes later Casper wrote this:
Casper
I can see that the payments Provider had requested the ID and proof of address. I can see that these have been accepted now. So you should be able to get your money in your bank soon
PS: called my bank, nothing was rejected.
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Dreamz.com does not pay out smallest amount (600)
Nobody has liked this post so far
Customer service is probably a subcontractor or bought in and they answer all questions. But they have no handling possibilities. Say they see in the system that it was set to Approved / Processed and nothing more. They then only forward but if the operator does not do anything, they can not do anything.
The operator is GIG Beach, Triq Id-Dragunara, St. Julians, STJ 3148, Malta as it says at the bottom of the page.
By googling you get out that there are quite a few companies are registered. And the information on the casino page and the information of GIG Beach already differ by the registration number in Malta.
Quasi a fraud site that does not pay out but is just normal online and even buys German chat service but is virtually "powerless".
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Dreamz.com does not pay out smallest amount (600)
Nobody has liked this post so far
Have written this afternoon GIG with the note that I contact the MGA and describe the facts. And I have nen proof demanded that the money was transferred.
Now just.....Money is received by instant transfer
So the thread can be closed. Whether I received the money now because of the mail or in the natural payout mode (which then obviously takes 10 days and not 24 to 72h) is open to question. Thus, I must revise my "suspicion of fraud" also at this point.
THread can be deleted or closed. (Edit you can not here unfortunately)
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