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frapi07, on 15th Nov. 2024 at 02:45 am CET
Dreamz.com alleged bug
Nobody has liked this post so far
i'll try to describe my problem briefly.
I have an existing account at www.dresmz.com
I have always deposited small amounts and also played never won anything.
Then just under a month ago I deposited again just under 300€ always in 100€ increments.
Have then also won and wanted to secure me at least the 300€ again have pressed on withdrawal and played with the rest further
As it is, I then lost and have canceled the payout of 300€!
Have then played on 2€ bet and received free spins (Book of Dead)
Well again and again clicked payout and cancel payout as I have achieved nothing with the win.
At some point I had a pretty high sum on my account stand ready for payout (just under 231,000 €) have played Jackpot games thought it comes therefore me of course pleased as Bolle (screenshots etc. available)
Then clicked on payout went on credit card only 5000€ so this all canceled and made by bank transfer there went 50,000€
Then zack all of a sudden in the free games at Book of Dead with a bet of 45€ went nothing more my account was put on hold.
Have 10 days after repeated requests heard nothing was only put off by the service.
The end of the song the casino has paid me 12,000€ and now says:
It was a bug on our website here your canceled withdrawals were doubled thus a sum of 331,000€ credited to your account!
After my account was free again, all the money was gone nothing more there! I am of course p**sed off because Dreamz.com accuses me of intent but I knew nothing about it and I am not a hacker who can also program a bug
Is such a case or bug known?
What can be done here?
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Dreamz.com alleged bug
Nobody has liked this post so far
But 12000 have been paid out to your account, did I understand that correctly?
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Dreamz.com alleged bug
Nobody has liked this post so far
For everything else, the casinos protect themselves by pointing out that in the event of display errors, technical problems, the casino manager has a bad bowel movement or whatever comes to mind to declare the win amount or payout invalid...
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Dreamz.com alleged bug
Liked this post: Jenn-R, sippi
Then I do not lie to myself in the pocket and tell myself that I must have won in a played Jackpot slot so high in the six-digit range / can but this also have not noticed.????
Then I check nevertheless times completely fast the play process and do not give as much as possible directly to the Auszahlung??? So first 5000 credit card, canceled and then 50000 to the bank account.
Did you get the 12000 out of goodwill or because with your feelings was played?
If so, then cool and be happy.
If you have 10,000€ more on your account by mistake from your employer or whoever, you don't tell yourself that this can be the promised wage increase from the boss and that he was wearing the spending pants for once...
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Dreamz.com alleged bug
Liked this post: Jenn-R
I'll empty my pockets and then you can fill them up again.
Sounds pretty unbelievable
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Dreamz.com alleged bug
Liked this post: Niroht
Right👍
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Dreamz.com alleged bug
Nobody has liked this post so far
This post has been translated automatically
Dreamz.com alleged bug
Liked this post: Herr_D
This post has been translated automatically
Dreamz.com alleged bug
Nobody has liked this post so far
This post has been translated automatically
Dreamz.com alleged bug
Nobody has liked this post so far
Here everything is completely pulled into the ridiculous!
It was a normal question!
1: No I did not know at the beginning what was going on until the casino locked my account and told me yes sorry was a bug!
2: No no Jackpot won
3: unbelievable? I made screenshots because I could not believe it myself!
I have turned to this site so that here is not judged or that is drawn into ridicule! It is about 331000€!
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