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# Other Casinos #: Dreamz Casino Does Not Verify And Hesitates Out

Topic created on 08th Jun. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,459
Anonym
Hello Gambler,

I have registered on Dreamz on 03.06.2020. I immediately asked in the chat if everything is fine with my account or if there are problems. I said in the chat that I had myself locked in the sister casino Dunder times. The chat said there are no problems and if I would not have been able to regestrieren. I deposited the same evening at 22 clock about 850 euros in each 50 euro increments. I was lucky enough to get free spins on Book of dead on 10 euros. I then won 1600 euros and took it to the payout. I immediately uploaded the documents for verification. Then I asked after 2 days what is going on and it said too much to do and it takes time. Next day I asked again and then all of a sudden there were technical problems with the verifications. Next day I sent the documents by email because I thought it would be faster and after 2 hours I immediately got an email that my proof of adess is not accepted as a screenshot and that I should please send a pdf document. I did this and got again quickly the answer that all documents are there and will be checked. Now I asked again today and they could not process the verifications yet because they were shut down due to technical problems. I then wrote that there are no problems with the deposit. I am only stalled and am now for 5 days not verified. Does anyone have an idea for me?

Thanks for the help

This post has been translated automatically

Latino
Experienced
@tradestar86:

Does anyone have any ideas for me?

Be patient and don't touch the payout again, if you haven't violated any terms you will most likely get the money. You can also exert pressure by describing this case in other player forums. If you are fluent in English then also ( and especially) in English forums, if you don't know English DeepL.com will help you with the translation. URLs I can not give you because of the forum rules - just google for example "casino forum english"

This post has been translated automatically

Anonym
Thanks Latino

Now you contacted me by email and said you are sorry and there were problems with the verifications that you could not access the documents. I got a 10 euro gift. To me this is just stalling and a cheek to stall as long as verification. When you Deposit, there are never problems when paying out are always technical errors. Let's see when something happens. I have uploaded the documents again

This post has been translated automatically

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