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# Other Casinos #: Dream Vegas

Topic created on 22nd Mar. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,883
Gerrylinz

Dream Vegas

22nd Mar. 2021, at 10:04 am CET#1
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With 50 euro Deposit and bonus in the amount of 200%erspielte I on 18 March at Dream Vegas 1000 euro, when I wanted to pay this out around 17 clock, I had at once an active bonus still of 700 euro, payout not possible, so I played further and I won further on 2150Euro,wanted to pay out again bonus active according to Live Chat 311 euro, so I played in Book of dead 50x5 euro automatic spins, since this relativgut also gave equal to a 2 times. After that was Bons on zero so I tried a few games on the 10 euro.... Now I wanted to cash out 2000 euros, 2 days all right at once violated 10 euro rule, all gone. Have objected but still no answer. What can you do against these machinations

This post has been translated automatically

domi2103
Rookie

Dream Vegas

22nd Mar. 2021, at 10:38 am CET#2
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Did you then turn to 10 euros with active bonus?
If so, you can hardly do anything about it. At most hope for goodwill on the part of the casino.

This post has been translated automatically

nastja439
Rookie

Dream Vegas

25th Mar. 2021, at 03:35 am CET#3
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some slots have a different turnover value or none at all
can you track when the bonus was wagered according to the game history? If you have no way to do this yourself via your account links, ask the support for your history of the period in which you have played since the deposit
and check the Bonus terms and conditions (if not visible in the history) for the wagering requirements
If the 10€ spins were after the bonus you should have a good chance to win

Good luck to you!

This post has been translated automatically

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