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# Other Casinos #: Dozenspins.com strange tactics

Topic created on 26th Aug. 2022 | Page: 1 of 1 | Answers: 9 | Views: 1,304
Johny5000
Hello all,

I just wanted to draw your attention to this casino and their approach.

So far, it is only criticism and not accusations of unseriousness.

I played at Dozenspins.com (provider Altacore n.v.), deposited 200€, took a 200% bonus up to 350€ and ventured through.
The first time I had a juicy hit of 5,000€ and thus a Cashozt of 6,500€.

The Verification ran without problems, for this ersmal praise to Dozenspins.

Now I have (because of the daily max.Auszahlung von 400€) 3x400€ Auszahlungen created.

The day after I got an email that my game history is sent to the gambling Provider for review.
The reason for this is "2.4.1 of the project rules"
Firstly, I can't find this anywhere and secondly, the email also states that the process can take 3-14 business days.

Now my questions:

-Will I ever see my money?

-Stalling tactics (so that I still gamble away everything) or are they looking for a reason not to have to pay out (e.g. because of "violation of the Bonus terms and conditions)?

-Anyone ever had similar problems?


Ps: I am a player who repeatedly makes 100€ or 200€ deposits and also play a lot at other Altacore casinos, such as Winstoria. Why would they screw me for 6,5k€ and Risk miserable ratings?

Unfortunately I can't get it to attach the mail. Maybe someone can kindly tell me how to do it:)

I hope someone can say something about it.

LG
Johny

This post has been translated automatically

slotliebe89
Elite

Johny5000 wrote on 08/26/2022 at 6:37 pm: Hello everyone,

I just wanted to bring attention to this casino and their approach.

So far it is only criticism and not accusations of unseriousness.

I played at Dozenspins.com (provider Altacore n.v.), deposited 200€, took a 200% bonus up to 350€ and ventured through.
The first time I had a juicy hit of 5,000€ and thus a Cashozt of 6,500€.

The Verification ran without problems, for this ersmal praise to Dozenspins.

Now I have (because of the daily max.Auszahlung of 400€) 3x400€ Auszahlungen created.

The day after I got an email that my game history is sent to the gambling Provider for review.
The reason for this is "2.4.1 of the project rules"
Firstly, I can't find this anywhere and secondly, the email also states that the process can take 3-14 business days.

Now my questions:

-Will I ever see my money?

-Stalling tactics (so that I still gamble away everything) or are they looking for a reason not to have to pay out (e.g. because of "violation of the Bonus terms and conditions)?

-Anyone ever had similar problems?


Ps: I am a player who repeatedly makes 100€ or 200€ deposits and also play a lot at other Altacore casinos, such as Winstoria. Why would they screw me for 6,5k€ and Risk miserable ratings?

Unfortunately I can't get it to attach the mail. Maybe someone can kindly tell me how to do it:)

I hope someone can say something about it.

LG
Johny

Did you follow the bonus terms and conditions?


2.4.1 of the project rule may need to be added first.

This post has been translated automatically

Johny5000

slotliebe wrote on 08/26/2022 at 18:45

Did you follow the Bonus terms and conditions?


2.4.1 of the project rule may need to be added first.



Yes, I have adhered to it completely. The not allowed games are all locked and not playable anyway and my highest bet was 1,20€


This post has been translated automatically

Falko
Icon
So that you don't gamble any of it away again, you first put in the lowest limit everywhere. Then you are protected against it in any case.

This post has been translated automatically

gamble1
Icon

Johny5000 wrote on 26/08/2022 at 19:05



Yes I complied with it completely. The not allowed games are all locked and not playable anyway and my highest bet was 1,20€



Do not know the group and therefore can not say anything about it but it is quite common that game histories are checked usually make the manufacturer and normally not with such small sums but a fixed limit gibts there not


The whole thing takes then really sometimes up to 14 days

This post has been translated automatically

sippi
Expert
400 Euro limit per day - actually says a lot.


Dozenspins.com is a reputable platform that holds a valid license to operate. This was issued in San Jose, where the company is also based.

Okaaaay...

This post has been translated automatically

Johny5000
On inquiry concerning the point 2.4.1 I was told that this is in the English version of the conditions...
So you can not know that at all, because you always get to the German page through the IP. Very strong Dozenspins👍

I am very curious. I no longer expect the payout.

Will report back here if any news is known.

If it does not come to a payout, I will describe the case everywhere on every casino test platform and show everyone what kind of Provider this is.

Thanks for the responses so far

This post has been translated automatically

slotliebe89
Elite

Johny5000 wrote on 27.08.2022 at 11:14: On inquiry regarding the point 2.4.1 I was told that this is in the English version of the conditions...
So you can't know that at all, because you always get to the German page through the IP. Very strong Dozenspins👍

I am very curious. I no longer expect the payout.

Will report back here if any news is known.

If it does not come to a payout, I will describe the case everywhere on every casino test platform and show everyone what kind of Provider this is.

Thanks for the responses so far

Then use VPN and see what it says.

This post has been translated automatically

Anonym
2.4.1 The finance department may postpone processing a withdrawal request due to additional verification.

This post has been translated automatically

Johny5000
Hello again,

Just wanted to add my conclusion to the thread here.

The review of the game progress has been successfully completed. The first 400€ has been paid out. Now it's on to request 400€ payout every day😁
In the end it went much faster than expected and in fact I didn't expect it to be approved at all. From therefore praise to Dozenspins.

Thanks for your answers

This post has been translated automatically

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