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# Other Casinos #: Deposit (instant bank transfer) was not credited at Pokerstars

Topic created on 22nd Sep. 2023 | Page: 1 of 1 | Answers: 4 | Views: 1,081
fazerjoe10

Deposit (instant bank transfer) was not credited at Pokerstars

22nd Sep. 2023, at 10:42 am CEST#1
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On 21.09.2023 I made a Deposit (instant bank transfer) at PokerStars.
According to the instant transfer information, the amount should be credited within 5 minutes.
My bank account was debited immediately. Credit at PokerStars is missing.
Has anyone had similar experience. How should one proceed further.
Inquiry via chat and email so far unsuccessful.
I ask for immediate credit on my PokerStar account.
Or maybe you want to scam me?
Best regards

Edit by Caro: font color adjusted

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Dr-Strange
Top Member

Deposit (instant bank transfer) was not credited at Pokerstars

22nd Sep. 2023, at 10:57 am CEST#2
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hustlehoff
Expert

Deposit (instant bank transfer) was not credited at Pokerstars

22nd Sep. 2023, at 02:25 pm CEST#3
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Unfortunately, this sometimes happens (very very rarely) that the money is stuck at Klarna but in no case gone, for this Pokerstars nothing can be a bug on the side of Klarna. With me it was credited after about 48 hours. Kannst yes report here times ...

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Pima007
Amateur

Deposit (instant bank transfer) was not credited at Pokerstars

24th Sep. 2023, at 10:45 am CEST#4
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Hello,

i have also had this at a casino.

Due to a transmission error, the casino has not received the confirmation automatically from Sofort, then that was treated as a normal transfer. This then takes just 1-2 days.

With weekend in between possibly longer.

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maetz

Deposit (instant bank transfer) was not credited at Pokerstars

29th Sep. 2023, at 02:22 pm CEST#5
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Had the same problem earlier this week just report to Stars Support on Twitter they solved it for me within half a day

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