Hi guys, had deposited 200 € and somehow managed to win 2500€ and wanted to cash out with the money now and had now received an e-mail wodrin stood
that I have collected the bonus games, which I have done and that violates the terms and conditions and now the entire win is confesziert except for my last Deposit of 50 €...
Do I have any chance to still get the money or have I now just had bad luck?
Have you already collected similar experiences?
I think that looks bad for you - CrazePlay has tried with me (unsuccessfully) to invent a violation to not pay out, since you have actually violated the terms and conditions I can not imagine that something can be done. Too bad about the money
elmexxx wrote on 29.04.2020 at 11:21 am: Hi guys, had deposited 200 € and somehow managed to win 2500€ and wanted to pay out with the money now and had now got an e-mail wodrin stood
that I have collected the bonus games, which I did and that violates the terms and conditions and now the entire win is confesziert except for my last Deposit of 50 €...
Do I have any chance to still get the money or have I now just had bad luck?
Have you already collected similar experiences?
In that case I have to correct myself, the passage in their T&Cs regarding delaying free spins refers to playing with Bonus money - they obviously just want to screw you over...to not pay out
Why should Bonus terms be valid for you if you play without bonus?
I would recommend to keep a cool head for now, not to touch the refunded 50€ Deposit and to send a calm, factual email asking why bonus terms apply even though you played without bonus
What makes me wonder is the question why he gets 50 € Deposit back when he writes he had 200 € and has thus won 2,500 € where come the other 150 € from possibly but bonus?
Edit: should you have deposited multiple times look in the history if you somewhere free spins or something else were booked at any Zeitpunlt
I registered there today and won something. In total I have made 3 deposits all without bonus. So far I have not received any mail that my account must be verified...
Crazeplay.com Denies payout of 2500€
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that I have collected the bonus games, which I have done and that violates the terms and conditions and now the entire win is confesziert except for my last Deposit of 50 €...
Do I have any chance to still get the money or have I now just had bad luck?
Have you already collected similar experiences?
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Crazeplay.com Denies payout of 2500€
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This post has been translated automatically
Crazeplay.com Denies payout of 2500€
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Have you deposited with or without bonus?
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Crazeplay.com Denies payout of 2500€
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https://www.crazeplay.com/bonus-terms
There I have violated 2.8 and therefore get nothing.
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Crazeplay.com Denies payout of 2500€
Nobody has liked this post so far
Why should Bonus terms be valid for you if you play without bonus?
I would recommend to keep a cool head for now, not to touch the refunded 50€ Deposit and to send a calm, factual email asking why bonus terms apply even though you played without bonus
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Crazeplay.com Denies payout of 2500€
Nobody has liked this post so far
As long as you play without a bonus, you can always play the free spins rounds whenever you want, immediately or at a later time!
This is definitely a fact!
Have a nice day!
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Crazeplay.com Denies payout of 2500€
Nobody has liked this post so far
Edit: should you have deposited multiple times look in the history if you somewhere free spins or something else were booked at any Zeitpunlt
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Crazeplay.com Denies payout of 2500€
Nobody has liked this post so far
Did not have any bonus offers or anything else.
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Crazeplay.com Denies payout of 2500€
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What has come out of it now?
I registered there today and won something. In total I have made 3 deposits all without bonus. So far I have not received any mail that my account must be verified...
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Crazeplay.com Denies payout of 2500€
Nobody has liked this post so far
This post has been translated automatically