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# Other Casinos #: CrazePlay Casino does not pay out (Page 2)

Topic created on 30th Oct. 2019 | Page: 2 of 4 | Answers: 38 | Views: 9,467
upola
Legend

Xeldaric wrote on 09.06.2020 at 15:49: Evening,

Crazeplay has its bonus traps too 🤣 have denied me my payout because I violated the terms and conditions by playing Legacy of Dead, Bonanza and Dog House. Fortunately, it was only 800 euros in this case

Let them just give me back my Deposit so I can put them on my Blacklist next to the other sites with bonus traps.





Explain where the bonus trap is?

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Packleader
Rookie
Xeldaric wrote on 09.06.2020 at 15:49: Evening,

Crazeplay has its bonus traps too 🤣 have denied me my payout because I violated the terms and conditions by playing Legacy of Dead, Bonanza and Dog House. Fortunately, it was only 800 euros in this case

Let them just give me back my Deposit so I can put them on my Blacklist next to the other sites with bonus traps.





The bonus traps you mentioned are also called T&Cs.

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CaNna09
Amateur
Hy

Have the same porblem with the club-.-

Deposited, bonus received and wager completely and none on the list standing games played.
So then on payout then came that I was already scared there

Hello XXXXXXX,

I'm sorry for the inconveniences caused, but due to the high volume of withdrawal request we have had recently, the withdrawal process might take a couple days more. However, we can assure you that our financial department is currently working on getting all the withdrawals done in a timely matter

Thank you for your understanding

Kind regards,
Lena


So until today nothing happened and on day 4... the same answer again and again

Have the MGA also written a nice email what is going on there so;)Let's see


Someone here vllt the help can offer?

Thanks:)

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Anonym
CaNna09 wrote on 06/11/2020 at 10:12 am: Hy

Have the same porblem with the club-.-

Deposited,bonus received and wager completely and none on the list standing games played.
So then on payout then came that I was there already scared

Hello XXXXXXX,

I'm sorry for the inconveniences caused, but due to the high volume of withdrawal request we have had recently, the withdrawal process might take a couple days more. However, we can assure you that our financial department is currently working on getting all the withdrawals done in a timely matter

Thank you for your understanding

Kind regards,
Lena


So until today nothing happened and on day 4... the same answer again and again

Have the MGA also written a nice email what is going on there so;)Let's see


Someone here vllt the help can offer?

Thanks:)

The MGA can not do anything, because they are not responsible. You have to contact them here -> https://eadr.org/de/kontakt/
You will get an answer within 8 weeks.

You do realize that you do not have the same problem as the thread creator? You have not been denied payment, instead you have been told that it will take longer than usual due to the current situation. Just wait until Monday and then go to the Live Chat again

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Bitcoin
Experienced
As I said before. I did not have a Gammix payout without any noise. Once I also had to turn on the MGA, then it was a breeze until the payout was through
I don't understand how they can't be blacklisted?
I mean here was clearly trying to cheat the thread creator!

And yes, it is fraud, because it has happened to several people just like the TE

They accused me of playing with a bonus, but I am very careful to play without a bonus

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CaNna09
Amateur
Give Bitcoin completely right;)

Starts with this

5. I requested a withdrawal, how long will it take to process?

It usually takes less than 48 hours to receive your withdrawal if you have already uploaded your confirmation documents.

Some people wait WEEKS to get any action at all...
There has to be a Complaint @ ASK before anyone will take care of it!

The worst thing is that they have a MGA license! How the hell did they get one?
This is no Curacao junk...

Strange without end the whole!

Ps:@ Royal777 that it is not the same I know only I can not open a new topic:(

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Anonym
CaNna09 wrote on 06/11/2020 at 10:49 am: Geb Bitcoin totally right;)

Starts with this

5. I requested a withdrawal, how long will it take to process?

It usually takes less than 48 hours to receive your withdrawal if you have already uploaded your confirmation documents.

Some people wait WEEKS to get any action at all...
There has to be a Complaint @ ASK before anyone will take care of it!

The worst thing is that they have a MGA license! How the hell did they get one?
This is no Curacao junk...

Strange without end the whole!

Ps:@ Royal777 that it is not the same I know only I can not open a new topic:(

If you are aware that you don't have the same problem, then why are you saying it?
Then why say that the previous speaker is right?'

While I am not a virologist, Corona is not a conspiracy.

Perhaps you could show me in the T&C's of the casino that a processing and payout takes place within 48 hours, despite a state of emergency or did you just make that up? Just as an example, the 888 Group belongs to the Mega Giants, the processing and withdrawal takes about 15 business days.

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CaNna09
Amateur
Royal would have read the PS then you would have also noticed that I have written



Ps:@ Royal777 that it is not the same I know only I can not open a new topic:(



So much for that





I did not even know that this casino belongs to the 888 Group!

Ah misread but what does one have to do with the other?



The time for the withdrawal to be finalized may vary due to circumstances but a withdrawal attempt should be approved or denied within two (2) days. A player shall be informed about reasons for any delay if the time for the money to arrive at the players account exceeds ten (10) days.



https://www.crazeplay.com/terms-and-conditions


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Anonym
The casino also has nothing to do with 888, it was just an example that other casinos take even longer.

In the mail it says that there are delays due to the high influx and the current situation. I would wait in your place until Monday and then ask again, if the money has not come to date

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CaNna09
Amateur
Sit down a little bit with the club
Even the Live Chat is under all sow and they have probably only copy & paste...

Is all well and good that it can take longer but then you should at least
A Time to respond to an email as well as
B To deal with the topic (read above)

Is all well and good that your attitude is so;)
I see the whole until a bit different!

Monday can not be the money on it, unless they actually process today!
But since I do not assume that if at all only next week what happens
i have waited more than 10 days until the credit.

You should not always be fobbed off or do they do that with deposits?
I do not think you can say the money has only 1 week later haha

Runabout begins 100%

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