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# Other Casinos #: Cookie Casino does not pay out 42000Euro (Page 2)

Topic created on 06th May. 2020 | Page: 2 of 2 | Answers: 16 | Views: 6,287
Tomi18

Cookie Casino does not pay out 42000Euro

7th May. 2020, at 09:13 pm CEST#11
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Falko wrote on 06.05.2020 at 03:42: If you have a running bonus, then you may not bet higher than 5 euros per spin on the slots. If you have exceeded this value, then everything is lost. How high were your biggest bets per spin? You have written that you have played with bonus.

Hello,
I have no problem with the 5euro rule.

All Bonuses can be used only by one person/one device/one IP address/via one browser." that's my problem.


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Tomi18

Cookie Casino does not pay out 42000Euro

7th May. 2020, at 09:22 pm CEST#12
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Pima007 wrote on 07/05/2020 at 08:57: Hello,

it's about the rule.

" All Bonuses can be used only by one person/device/IP address/via one browser."

So as a private user you don't have a fixed IP.address, it can change after a router reboot. So they could then withhold the money if the IP address changes.

That would be almost rip-off

is that really true? lg

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Tomi18

Cookie Casino does not pay out 42000Euro

7th May. 2020, at 09:22 pm CEST#13
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Hello together

Since I do not know anything about technology and networks, I hope that someone here can help me

Specifically, it is about the fact that many Online Casinos provide in their terms and conditions that only one IP address may be played. Can someone explain to me whether it can come to an IP address change, although times always plays with the same device? Does the IP address used depend on the network over which the connection runs?

Many thanks in advance for any help.

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existenzrippa
Rookie

Cookie Casino does not pay out 42000Euro

7th May. 2020, at 09:42 pm CEST#14
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You seem to have used a Welcome bonus at another casino of the group.... That was probably your mistake... money you can write off...

and here the mistake is in the details:

All Bonuses can only be used by one person/one device/one IP address/via one browser.


This only from one person refers N1 Group overlapping.

Bad Casino Wins and YOU lost. You won't get anywhere at the MGA either, you paid an expensive lesson there...

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derzweifel
Experienced

Cookie Casino does not pay out 42000Euro

7th May. 2020, at 11:47 pm CEST#15
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Tomi18 wrote on 07.05.2020 at 21:22: Hello everyone

Since I am unfortunately so not at all versed in technology and networks, I hope that someone here can help me briefly

Specifically, it is about the fact that many Online Casinos provide in their terms and conditions that only a single IP address may be played. Can someone explain to me whether it can come to an IP address change, although times always plays with the same device? Does the IP address used depend on the network over which the connection runs?

Many thanks in advance for any help.

Yes it can. The IP address is assigned to you by your ISP, in 90% of all cases this is then valid for 24 hours and after that there is a forced disconnection. After that you get a new IP address assigned, meaning most people have a new one every day. For this reason, the rule is complete nonsense and was only conjured out of a hat because you won big. 150€ they would have paid out immediately

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jayjai

Cookie Casino does not pay out 42000Euro

16th Nov. 2020, at 04:56 pm CET#16
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I have there last week 20 deposited, and also ne mail from those Bekommen that the money is received by them.
Since I have received but no bonus, I was annoyed, and wanted to transfer the zwanni back.
But was canceled with the reason

"Your withdrawal request has been cancelled
Additional Documents Required.
Reason for rejection: "You need to submit all the required documents.
Please contact our support service for more information."

and then on my question what they want from me, I got

"You need to upload a proof of the last Deposit - a screenshot of the bank transaction where we can see the amount deposited, the date of the transaction and the bank account number with the owner's name

Thank you."


So I have now a zwanni in the sand, but I think that for everyone obvious iss, what kind of OLINECASINO it is.

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gamble1
Icon

Cookie Casino does not pay out 42000Euro

16th Nov. 2020, at 09:20 pm CET#17
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jayjai wrote on 16.11.2020 at 16:56: I have there last week 20 deposited, and also ne mail from those Bekommen the money is received by them.
But since I have not received a bonus, I was annoyed, and wanted to transfer the zwanni back.
But was canceled with the justification

"Your withdrawal request has been cancelled
Additional Documents Required.
Reason for rejection: "You need to submit all the required documents.
Please contact our support service for more information."

and then on my question what they want from me, I got

"You need to upload a proof of the last Deposit - a screenshot of the bank transaction where we can see the amount deposited, the date of the transaction and the bank account number with the owner's name

Thank you."


So I have now a zwanni in the sand, but I think that for everyone obvious iss, what kind of OLINECASINO it is.

So you may seem to be new in the field but if there is one thing that is the case in every casino then it is

1) Deposits must be wagered 1 time before cashing out (money laundering protection)

2) With a withdrawal the account must be verified or the method with which one has deposited

What you describe is completely normal and says nothing about the online casino

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