i played on Cloudbet.com and then was lucky enough to make a nice win in the Live CasinoBlackjack via the sidebets. The casino always paid out lightning fast there were nke problems until now! When I cashed out the win, it took a few hours until I was asked to verify my account (with the usual documents). This was no problem at first, because you know that from other casinos, but I was a bit confused because I had already made several deposits and withdrawals and it is also advertised as "casino without verification". When I had then sent the documents, the warterei started. Every 2 days I contacted the live support, since I was always told that the Verification would not take some time. Meanwhile, 11 days have passed🤔.
Has anyone of you already had similar experiences? How to proceed in this case so that the payout? It is about over 4000€?
Cloudbet verification lasts, lasts and lasts
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i played on Cloudbet.com and then was lucky enough to make a nice win in the Live Casino Blackjack via the sidebets. The casino always paid out lightning fast there were nke problems until now! When I cashed out the win, it took a few hours until I was asked to verify my account (with the usual documents). This was no problem at first, because you know that from other casinos, but I was a bit confused because I had already made several deposits and withdrawals and it is also advertised as "casino without verification". When I had then sent the documents, the warterei started. Every 2 days I contacted the live support, since I was always told that the Verification would not take some time. Meanwhile, 11 days have passed🤔.
Has anyone of you already had similar experiences? How to proceed in this case so that the payout? It is about over 4000€?
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