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# Other Casinos #: Chanz and the missing win

Topic created on 01st Aug. 2021 | Page: 1 of 1 | Answers: 5 | Views: 975
Tinag1
Amateur
Hi everyone, I am absolutely speechless and clueless at the moment!!!!

I try to let me briefly, the day before yesterday I played for a long time again at chanz, with 9.20€ I went into the game what the fox megaways, set to 10 cents, turbo and automatic. Na the 3-4 round came in the first spin the free spins 7piece starting with Multiplier x2 total win 40.30! After that the game also returned normally to the betting mode, I was still spinning 2spins when I noticed that my balance shows 1040.32, I thought huh and refreshed the page and returned to the lobby to look at the balance there. I am sure that the page had spun and my previous balance and the win just stood next to each other. In the lobby now stood but a credit of 10euro.32 cents, I again page refreshed, nothing, from again a logged, nothing win was not there. I support written off, and after prolonged discussion I was made a liar. And now the highlight, the chat said I had the game but not played neither in the profile history nor in the game history would be an entry. I looked, yes nothing there not a spin. I looked in my Internet history, there was the game with listed screenshot made hingeschickt, because the chat said that it would already be saved if I would only open the game.zeigt yes my opinion quite clearly that there is an error, if I have it in the history stand, and not. Chat asked what he should do with it, I explained to him for the 100th time, whereupon he suggested I would lie, what is not with those in the history stood therefore never happened, but that is exactly the error!!!! No chance chat has ended the conversation. Money disappeared without a trace, and I have nothing but the screenshot of my history as proof, +chat history and screenshots of the other histories because uhrzeitrn and so.


But it gets better, yesterday 13.00uhr suggarcasino the free spins from.wochenspiel played, 43 piece on 10cent game Avatars Gateway Guardians, 2.30€ win, I go out of the game, money gone!!!!!!

account showed 0.00€ I wrote support they said they will take care of it and since then no reaction I looked there in my history, absolute crash there is the game though with listed, BUT ONLY THE DEAD SPINS, no win to recognize, have made longscreenshots of it, because there are also no 43 spins are there but only 39!!!!!

This is no coincidence!!!!!!


Or??

Help?

This post has been translated automatically

Tinag1
Amateur
Can no one help me?

This post has been translated automatically

gamble1
Icon
If I were you, I would simply look for the e-mails from the casino and send the explanation + screenshot

Most of the time the staff there have more decision making power than the simple chat people or you go to the chat and insist to get in contact with someone who has more power

This post has been translated automatically

Tinag1
Amateur
Already filed a complaint with askgambler,

The thing that upsets me is that I can prove except the photo of the course 0.00, I can still show by photos that the times do not add up that I have made the course photo more than they want to tell me the first spin to have made,

Is it possible that a third party in the background has his fingers in the game?

Because at suggarcasino the win has also disappeared without a trace, and paysafe no longer lets me deposited, supposedly several accounts, but I should use the i h first used to pay. But I really only have the one account 🤔😶

Thanks for your answer

This post has been translated automatically

Skitch22
Elite
Tinag1 wrote on 01/08/2021 at 07:56: Hi everyone, I am absolutely speechless and clueless at the moment!!!!

I try to let me briefly, the day before yesterday I played for a long time again at chanz, with 9.20€ I went into the game what the fox megaways, set to 10 cents, turbo and automatic. Na the 3-4 round came in the first spin the free spins 7piece starting with Multiplier x2 total win 40.30! After that the game returned normally to the betting mode, I was still spinning 2spins when I noticed that my balance was 1040.32, I thought to myself "huh" and refreshed the page and returned to the lobby to look at the balance. I am sure that the page had spun and my previous balance and the win just stood next to each other. In the lobby now stood but a credit of 10euro.32 cents, I again page refreshed, nothing, from again a logged, nothing win was not there. I support written off, and after prolonged discussion I was made a liar. And now the highlight, the chat said I had the game but not played neither in the profile history nor in the game history would be an entry. I looked, yes nothing there not a spin. I looked in my Internet history, there was the game with listed screenshot made hingeschickt, because the chat said that it would already be saved if I would only open the game.zeigt yes my opinion quite clearly that there is an error, if I have it in the history stand, and not. Chat asked what he should do with it, I explained to him for the 100th time, whereupon he suggested I would lie, what is not with those in the history stood therefore never happened, but that is exactly the error!!!! No chance chat has ended the conversation. Money disappeared without a trace, and I have nothing but the screenshot of my history as proof, +chat history and screenshots of the other histories because uhrzeitrn and so.


But it gets better, yesterday 13.00uhr suggarcasino the free spins from.wochenspiel played, 43 piece on 10cent game Avatars Gateway Guardians, 2.30€ win, I go out of the game, money gone!!!!!!

account showed 0.00€ I wrote support they said they will take care of it and since then no reaction I looked there in my history, absolute crash there is the game though with listed, BUT ONLY THE DEAD SPINS, no win to recognize, have made longscreenshots of it, because there are also no 43 spins are there but only 39!!!!!

This is no coincidence!!!!!!


Or??

Help?

Seems to be a rogue casino. Hopefully everything can be sorted out.

This post has been translated automatically

Tinag1
Amateur
Skitch22 wrote on 02/08/2021 at 01:19 PM
Seems like a rogue casino. Hopefully everything can be sorted out.

Thanks, until now everything was always good there, and then something like this,

This post has been translated automatically

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