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# Other Casinos #: Caution: Viggoslots refuses to pay out and deletes win

Topic created on 29th Apr. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,040
Andw0
Good evening,
i had activated the Welcome bonus, but without claiming it I was able to make a win. I have given this to the payout. A short time later I received an email that I had violated the terms and conditions by playing Moon Princess 100 on 29.03. at 5:27 am. However, this is not true. This can also testify to the gameplay. Thus, they have left me only my Deposit on the player account and even this is not paid out.
I am p**sed off and wonder how I should proceed here? The OC definitely belongs banned from any platforms! I have never experienced such a scam.

This post has been translated automatically

gamble1
Icon

Andw0 wrote on 29.04.2023 at 22:57: Good evening,
i had activated the Welcome bonus, but without claiming it I was able to make a win. I have given this to the payout. A short time later came the email that I would have violated the terms and conditions, in which I would have played Moon Princess 100 on 29.03. at 5:27 clock. However, this is not true. This can also testify to the gameplay. Thus, they have left me only my Deposit on the player account and even this is not paid out.
I am p**sed off and wonder how I should proceed here? The OC definitely belongs banned from any platforms! I have never experienced such a scam.

So Viggo belongs to Mountberg like Stakes and they are actually very serious and also pay out possibly you write again to the support with reference to your game history

This post has been translated automatically

T0uchTheSky
Elite

Andw0 wrote on 29.04.2023 at 22:57: Good evening,
Short time later came the email that I would have violated the T&Cs, in which I Moon Princess 100 on 29/03 at 5:27 never experienced.

Never had a problem there, always received my payouts. If the casino even tells you the time that you played Moon P 10, then I believe that the casino does not want to cheat you, but that you really played this slot .

This post has been translated automatically

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