Attention with this casino!!!
You Deposit and get a 300% bonus
From then on it becomes fun
You can not play a game because it is not playable because of the bonus.
If you write in the chat you get the answer: contact the support
The support does not answer!
If you annoy the chat long enough, it sends an email to the support. This email is then forwarded to the customer.
Conclusion : The money is gone!!!
I had a look at it. According to the bonus conditions, bonus credits can be played on "most" Slot machines
However, the 300% bonus must be wagered 50x. That means if you Deposit for example 50€ and get 150€ bonus, you have to wager 7500€ before you can withdraw the money. Also, the casino has a Curacao license. Have you possibly violated any other conditions? Do you have a double account or have you ever claimed a Welcome bonus?
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M****3
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Casinoempire.com
19th Dec. 2018, at 12:40 pm CET#4
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Kaffeelicht wrote on 12/19/2018 at 12:38 pm: Can you get your deposited money back?
Contact Askgamblers or ThePogg.
That would also be my recommendation to turn to these two sites but it is still strange that you get a bonus suggested and can not play with it
upola wrote on 19/12/2018 at 12:42 PM: No game?
I know that probably with some,that you are allowed to play only one or two game providers with bonus.
Was also my first guess. Often you can only play Fugaso or Betsoft with bonus. However, this site offers only 4 different providers. Really I know only two of them, Gamomat and Betsoft. I would try to see if it is simply impossible to play Gamomat games with bonus. This is certainly the strongest brand (for German players at least)
Casinoempire.com
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You Deposit and get a 300% bonus
From then on it becomes fun
You can not play a game because it is not playable because of the bonus.
If you write in the chat you get the answer: contact the support
The support does not answer!
If you annoy the chat long enough, it sends an email to the support. This email is then forwarded to the customer.
Conclusion : The money is gone!!!
This post has been translated automatically
Casinoempire.com
Nobody has liked this post so far
Contact Askgamblers or ThePogg.
This post has been translated automatically
Casinoempire.com
Nobody has liked this post so far
However, the 300% bonus must be wagered 50x. That means if you Deposit for example 50€ and get 150€ bonus, you have to wager 7500€ before you can withdraw the money. Also, the casino has a Curacao license. Have you possibly violated any other conditions? Do you have a double account or have you ever claimed a Welcome bonus?
This post has been translated automatically
Casinoempire.com
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That would also be my recommendation to turn to these two sites but it is still strange that you get a bonus suggested and can not play with it
This post has been translated automatically
Casinoempire.com
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I know that probably with some, that you can play with bonus only one or two game providers.
This post has been translated automatically
Casinoempire.com
Nobody has liked this post so far
This post has been translated automatically
Casinoempire.com
Nobody has liked this post so far
Was also my first guess. Often you can only play Fugaso or Betsoft with bonus. However, this site offers only 4 different providers. Really I know only two of them, Gamomat and Betsoft. I would try to see if it is simply impossible to play Gamomat games with bonus. This is certainly the strongest brand (for German players at least)
Edit: It is also a "Bude" from Curacao
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