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# Other Casinos #: CasinoClub no withdrawal without minimum wagering

Topic created on 08th Jun. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,308
Knubbell
Rookie

CasinoClub no withdrawal without minimum wagering

8th Jun. 2020, at 08:00 pm CEST#1
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Hello,
unfortunately I have not read the AGb. Now I have the following problem.
deposited 100 euros, got 125 euros bonus money.
Played slots with it and dropped to under 80 euros. Then up to 689,25 with incredible 3 Free Spins in Book of Dead and Legacy of Dead with 1€ bet. Wow, never experienced that before! Then I wanted to play a round of Blackjack. That's how I've always done it at Mr Green. Only here at CasinoClub it is not possible. All the money is Bonus money, because I only won with the bonus money as a stake and not with real money. But with bonus money you can not enter the casino.
I then wrote to the customer service. He explained this to me. I'm still kind of p**sed off and disappointed. I can only pay out when I have wagered 10,000 euros. So I still have to invest over 7500 euros. Only then bonus money becomes real money. And only real money can be paid out.

My questions are now:
1.) Has this ever happened to you somewhere?
2.) Do you read the terms and conditions?
3.) Does a complaint help somewhere?
4.) Is this generally the case everywhere? I have never had such high wins that the question even came up.


I have a suspicion that you win more with bonus money than with real money

I made 1902 plays today according to my excel spreadsheet. According to the list, the wins started only with the use of the bonus money. Amounts in cents, so 10000 = 100 euros. Upper line has been the stake for 100 games. Lower line then the result
Knubbell

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sippi
Expert

CasinoClub no withdrawal without minimum wagering

8th Jun. 2020, at 08:28 pm CEST#2
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If you play with bonus, this is normal - so a complaint would be useless.

This post has been translated automatically

Packleader
Rookie

CasinoClub no withdrawal without minimum wagering

8th Jun. 2020, at 09:04 pm CEST#3
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If you accept a bonus then you have to convert it.
And if you take a bonus you should also know what is in the bonus conditions.
That is everywhere so

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mowolum
Elite

CasinoClub no withdrawal without minimum wagering

8th Jun. 2020, at 09:06 pm CEST#4
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how do you come to that, since you first have to convert 10000 to make a payout???

how do you get the 125 € Bonus money, with 100 € deposit
Casinoclub gives but as far as I know max. 100%

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Falko
Icon

CasinoClub no withdrawal without minimum wagering

9th Jun. 2020, at 05:02 am CEST#5
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If he is a new customer, then the Casino Club awards a bonus of 125% on the 1st deposit. Well and since he has slipped into the Bonus money, he must convert the Deposit 30x + bonus money 30x. Makes both together 225 euros x 30 means a turnover of 13500 euros he must play through. That's in many casinos so that you deposit and bonus money must convert each 30x. Was just bad luck that he got the big win only when he has already touched the bonus money and since no complaint brings what

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Klempo77
Expert

CasinoClub no withdrawal without minimum wagering

9th Jun. 2020, at 08:18 am CEST#6
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Only so...

225€X30 = 6750€

😊

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