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# Other Casinos #: Casino Rolla extreme problems with verification

Topic created on 30th Oct. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,912
Marcelinho666

Casino Rolla extreme problems with verification

30th Oct. 2019, at 07:00 pm CET#1
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Hello forum community,

i have the following problem.
since last Saturday I am trying to verify myself in Rolla casino to get a payout of
of 400€ Every day I have to upload new documents. So far I have
uploaded
1x ID from behind
2x ID from the front
2x screenshot from my online bank (O2 Banking) with address, account number, name
and account transactions are visible.
2x pay slip from October (name and address are on it)
1x tax notice from June 2019 (name and address is on it)
1x invoice from a hardware store from 29.10.2019 (name and address is on it)
In the process it looks like that I ask in the afternoon in the chat daily what is missing this time
then they tell me that the proof of address is not accepted. I should have a
Electricity bill, cell phone bill or a bill from the Internet Provider upload.
All 3 things I do not have because I have a company cell phone and electricity and Internet already in
my rent. So I uploaded every day one by one another proof of address
uploaded. Today I was advised to upload a tax statement. I have
already uploaded. But unfortunately I have already made my tax return in June and is accordingly older than 3 months.

@Rolla-Casino-Management: I believe you are actually a serious casino but you have
an employee in the document control center who is screwing with me.
Unfortunately I had no choice to publish it now. I had given them yesterday afternoon the chance until today 17:00 clock to carry out the Verification and initiate the withdrawal. Their employee today in the chat meant that 17:00 clock is scarce therefore I have given from me 19:00 clock as a new deadline. Unfortunately, they have let this time pass.

I will now report daily here and bring you up to date. I am on the
400€ not a bit dependent. Yesterday was the first time I really dealt with the issue because I have never had to deal with such problems. (I am verified in 11 casinos) and am really scared how some OC,s deal with their customers
I will, if it comes to the verification and payout not
the thumbscrews daily tighten and there I would perhaps also your
Need help.
In advance, it would be nice if one or the other is also in the Rolla-Casino to guest, is
here times and gives his experience further.
Thank you very much!


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derzweifel
Experienced

Casino Rolla extreme problems with verification

30th Oct. 2019, at 10:13 pm CET#2
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I know the procedure from Rolla, but I already got out when they said "Nothing must be hidden on the account statement, we must be able to see the account balance and account movements", gambled away the 150€ win and closed my account. Obviously, I was spared a lot

Is a Dr**** store, do not play there

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scr1mka
Experienced

Casino Rolla extreme problems with verification

31st Oct. 2019, at 08:50 am CET#3
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Hm then I was probably lucky, because I have had quite different experience at Rolla . Verification was done after 2 hours and money always arrived after 4-10 hours with me .

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Marcelinho666

Casino Rolla extreme problems with verification

31st Oct. 2019, at 08:59 am CET#4
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scr1mka wrote on 10/31/2019 08:50: Hm then I was probably lucky because I have had quite different experience at Rolla . Verification was done after 2 hours and money always arrived to me after 4-10 hours .

Hi scr1mka,
the casino seems to me actually also completely serious. My bad luck is probably only that is responsible for my documents, probably for days no more sex from his wife gets.

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scr1mka
Experienced

Casino Rolla extreme problems with verification

31st Oct. 2019, at 09:07 am CET#5
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Marcelinho666 wrote on 10/31/2019 08:59 AM
Hi scr1mka,
the casino seems to me actually also completely serious. My bad luck is probably just that the one in charge of my documents probably hasn't been getting sex from his wife for days.

Hey, haha I think so too. Because of 400 euros to request so many documents is not normal. I only uploaded ID , credit card(front-back) and bank statement and that was enough . But I hope it works out for you soon. Good luck

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Marcelinho666

Casino Rolla extreme problems with verification

31st Oct. 2019, at 09:37 pm CET#6
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Hello forum community,
there might be a solution to my problem by Monday. I will stop the stänkern until then

Sincerely
Marcelinho666

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Anonym

Casino Rolla extreme problems with verification

1st Nov. 2019, at 01:08 pm CET#7
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Just wonder what would be if the casinos would perform a Verification BEFORE a Deposit takes place, as many demand here prayerful again and again. Would be incredibly relaxing, because you no longer get the chance to gamble money.

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Kleinkariert
Expert

Casino Rolla extreme problems with verification

2nd Nov. 2019, at 06:41 am CET#8
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Totoro wrote on 01/11/2019 at 13:08: Just wondering what would be if the casinos would perform a Verification BEFORE a Deposit takes place, as many demanded here prayerful again and again. Would be incredibly relaxing, because you no longer get the chance to gamble money.

Then you would verify yourself and then play or not play at all, if everyone does that there is no problem? Best there is a central verification company with which one logs in once and they confirm the data. This would finally put an end to this ambiguity during payout.

The only thing I want is that the current state is improved, the verification part is really solved very unattractive. Is of course largely due to the MGA, etc. but the casinos have some leeway and some use that very broadly. Especially with larger wins, the verification seems to become unnecessarily complex.

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