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# Other Casinos #: Casino does not pay out!!!

Topic created on 08th Jan. 2021 | Page: 1 of 2 | Answers: 10 | Views: 2,775
Vader09

Casino does not pay out!!!

8th Jan. 2021, at 06:52 pm CET#1
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Hello,
I have won 12,000 euros at Casino Betamo and they do not want to pay me.
I have verified everything, bank account, etc.
The last Deposit was through my lebensgefährtins paysafekonto. now they say we do not pay out because of fraud and money laundering etc. but I can not understand because with all my deposits was also not checked whether I have deposited it from my or from theirs
With my account I had no access and had to wait for the supp therefore I have used their paysafekonto. Has anyone ever had such a problem?

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Butterbrezel
Elite

Casino does not pay out!!!

8th Jan. 2021, at 07:13 pm CET#2
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Annoying, but it is a violation of the terms and conditions.
Without goodwill from the casino, the win is unfortunately gone.

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Anonym

Casino does not pay out!!!

8th Jan. 2021, at 07:19 pm CET#3
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Wutmaennchen wrote on 08.01.2021 at 19:13: Annoying, but it is a violation of the T&Cs.
Without goodwill from the casino, the win is unfortunately gone.

Right, is gone.

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Vader09

Casino does not pay out!!!

8th Jan. 2021, at 07:31 pm CET#4
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YES but why should it be gone it is in the agb`s nothing about that you can not book from another Paysafecard use yes also my own account. since I have also operated deposits with.
Therefore, I got my data from paysafe today and have forwarded this.just because I have now paid once there that does not matter or how do you see that because I also Deposit via my account.

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Butterbrezel
Elite

Casino does not pay out!!!

8th Jan. 2021, at 07:42 pm CET#5
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Yes, it is.

Butterbrezel

Betamo Casino does not accept payments from third parties. You may only make deposits from a bank account, bank cards VISA / MasterCard, the payment systems Skrill / Neteller or other payment methods registered in your own name. If in the course of security checks we find that you have violated this condition, your wins will be confiscated and the original Deposit will be returned to the owner of the payment account. Furthermore, Betamo Casino is not responsible for lost funds deposited through third party accounts.

So, the deposit of the third Paysafe account should be returned to it.
The win, according to the T&C, is not

You can ask the casino and describe the process as here and ask for KULANZ, that you at least a part of the win or
e.g. one without bonus or similar. Alternatively, you can say that you block your betting account there.
A claim to the win you have in this case unfortunately not.

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Kleinkariert
Expert

Casino does not pay out!!!

8th Jan. 2021, at 07:47 pm CET#6
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How we see it is completely irrelevant. We know that the rules are disgusting and fraudulent. You always have to read the terms and conditions and additionally ask what you should not do.

A good casino pays out anyway. An acceptable still a part and the others just nothing. The MGA as a supervisory authority is useless in such cases. You can at least with Affiliate Beschwerdrn at least try to get some kind of goodwill.

Hurts me when I read something like this almost every week and think to myself clearly there are such rules but that the casinos always pull through so....

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Deminien
Rookie

Casino does not pay out!!!

9th Jan. 2021, at 04:08 am CET#7
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I can completely understand your annoyance... also in terms of deposits always go but withdrawals do not. BUT now seriously?!:
Why do you Deposit through other people, use fake images or somehow scams other Free(things).
Better to just deposit and play with real money. No Deposit Spins are of course also ok, if you have not gone in advance

Greetings

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gamble1
Icon

Casino does not pay out!!!

9th Jan. 2021, at 05:41 am CET#8
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Kleinkariert wrote on 08.01.2021 at 19:47: How we see it is completely irrelevant. We know that the rules are disgusting and fraudulent. You always have to read the terms and conditions and additionally ask what you should not do.

A good casino pays out anyway. An acceptable still a part and the others just nothing. The MGA as a supervisory authority is useless in such cases. You can at least with Affiliate Beschwerdrn at least try to get some kind of goodwill.

Hurts me when I read something like this almost every week and think to myself clearly there are such rules but that the casinos always pull through so....

But here I see nowhere that the rules are fraudulent and disgusting but quite normal

I tried a few days ago to invest in shares with a company registered in the EU because my account is currently making problems with the settlement via Giropay I wanted to use the account of my partner

Result: Unfortunately, we can not meet your request we can only accept payments from funds that are registered in your name

The fact that a casino does not have the technical conditions as a company that trades billions and that asks before the payment can not be condemned in my opinion very much

Since a huge rat tail hangs on it if that really times someone controls and on the stress has no one Bock I think times

@TE let you issue a power of attorney from your wife and try it over the way possibly klappt that

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Kleinkariert
Expert

Casino does not pay out!!!

9th Jan. 2021, at 07:44 am CET#9
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gamble1 wrote on 09.01.2021 at 05:41
But here I do not see anywhere that the rules are fraudulent and disgusting but quite normal

I tried a few days ago to invest in shares with a company registered in the EU because my account currently makes problems with the settlement via Giropay I wanted to use the account of my partner

Result: Unfortunately, we can not meet your request we can only accept payments from funds that are registered in your name

The fact that a casino does not have the technical conditions as a company that trades billions and that asks before the payment can not be very condemned in my opinion

Since a huge rat tail hangs on it if that really times someone controls and on the stress has no one Bock I think times

@TE let you from your wife a power of attorney and try it over the way possibly klappt that

That a casino does not have the same technical conditions can be understood, but you know exactly that even if they were available would not be used. See bonus rules, the Max Bet Rule and prohibited games, a small part of the casinos protect players from breaking the rules and the rest just wait until someone violates it and then immediately strikes. Probably there is even a program that automatically detects the violations.

At the same time, a casino can help itself by clarifying an information on this topic on the Deposit page. I find that the violation in no relation to 12,000 € simply deduct. At least it is possible to the player who in the rarest cases intentionally violates it out of goodwill or goodwill pay out or pay a part if the TE can show the power of attorney of the wife. Anything else in my eyes not acceptable.

Apart from that, a casino can see very clearly from which account is deposited, the technical conditions are at least for some deposit types quite available. I also think that the user is mostly to blame and vllt a rebuke deserves, but I find cases like this here really extreme. I mean 12,000 € just gone? You have to imagine how the person feels that no longer gets.

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upola
Legend

Casino does not pay out!!!

9th Jan. 2021, at 10:30 am CET#10
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Of course, casinos are waiting for you to violate the terms and conditions to not pay out. That's why it's so important to read through the bonus conditions, which you can expect from adult people.
You do not play Monopoly, but for real money.

For the TE I'm sorry, but the casino belongs to the N1 Casino group, since he can hardly expect goodwill.as they are on it has often read here.

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