# Other Casinos #: Captain Spins |Achtung| (Page 2)
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Swiss gambling authority reports record number of blocked ...
Insiders explain the billion-dollar social casino ...
GambleJoe Team
JulianCommunity-Manager / Complaint Specialist
CounterSoftware developer
MatthiasProject manager
DanielFounder
Community Forum-Moderators
Members who assist the GJ team in moderating the forum.
Andre
gamble1
Langhans_innen
Saphira
Captain Spins |Achtung|
Nobody has liked this post so far
I did not know. But in the terms and conditions it does not say that, right? There is only 35x roll. Or are only special reload Bonuses non sticky?
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Captain Spins |Achtung|
Nobody has liked this post so far
This post has been translated automatically
Captain Spins |Achtung|
Nobody has liked this post so far
So after almost 1 month I have not heard anything from customer support from Captain Spins yet.
I have not received anything back or anything else.
At the customer support itself I have also asked again .... that then looked something like this ast a month !
Verimlol:
I still haven't heard from customer support. They told me that it will take about 10 days. Also my 30€ to Deposit you still have. I am now waiting almost 1 month !!!
Chat started
Stephanie joined the chat
Stephanie
Good day and welcome to Casino Support
Thank you for the confirmation.
Please allow me a moment to look at your account.
Verimlol:
Only to
Stephanie
Thank you for your patience.
Your concern is still with the relevant department and since a self-exclusion was made, this issue can sometimes take a little longer. As soon as we have feedback, we will get back to you via email already.
Verimlol
What exactly do you mean by self-exclusion please
Stephanie:
We have no influence over it with the processing with your request therefore we still ask for some patience.
Verimlol:
This is not an answer to my question !
Stephanie
Tip error, your complaint has been forwarded to the appropriate department.
Tjoa .... so no idea what they have there for a support... but apparently no one there can German ?! or use any strange programs... This casino would not even get 1 point from me out of 10
So bad I have never experienced support... I think times that I will see neither the win nor the deposit even a cent ....
Ps: I have the chat at the beginning changed a bit because of confidential data etc
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