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# Other Casinos #: Canada777 600€ win canceledPayout denied

Topic created on 29th Mar. 2025 | Page: 1 of 1 | Answers: 6 | Views: 395
smoki84
Visitor

Canada777 600€ win canceledPayout denied

29th Mar. 2025, at 08:59 pm CET#1
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Yesterday I won over 700€ and wanted to pay out 600€ of it all good so far after asking to make a Deposit to be able to pay out my win I did that and deposited 10€ as soon as the money was deposited the payout of 600€ was canceled and I only had the 10€ from the deposit.

Just keep your hands off the casino I have taken enough screenshots so there is proof

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btssultan
Experienced

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 12:59 am CET#2
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smoki84 wrote on 29.03.2025 at 20:59: I won over 700€ yesterday and wanted to pay out 600€ of it all good so far after asking to make a Deposit to be able to pay out my win I did that and deposited 10€ as soon as the money was deposited the payout of 600€ was canceled and I only had the 10€ from the deposit.

Just keep your hands off the casino, I have taken enough screenshots so there is proof

Alternatively just use Google > Complaint Canada777 you can also open a case there?

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Pechpilz1
Visitor

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 03:10 am CEST#3
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Since you say you should make a depositor, I assume the wins come from a no Deposit bonus?

If so, the maximum amount you can withdraw would be €50
At Europa777, which belongs to the same group, I was able to withdraw my winnings without any problems after making a wager and depositing €10.

Did you comply with all bonus conditions or did you receive an email with a reason for rejection of the withdrawal?

In my case there was one in the spam folder with the currency of the crypto payout which was unclear, but after correction it was paid out after about 3-4 hours.

... Good luck to you

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smoki84
Visitor

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 07:15 am CEST#4
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Pechpilz1 wrote on 30.03.2025 at 03:10: Since you say you should make a depositor, I assume the wins come from a no Deposit bonus?

If so, the maximum withdrawable amount would be €50
At Europa777, which belongs to the same group, I was able to withdraw these without any problems after wagering and depositing €10.

Did you comply with all bonus conditions or did you receive an email with a reason for rejection of the withdrawal?

In my case there was one in the spam folder with the currency of the crypto payout which was unclear, but after correction it was paid out after about 3-4 hours.

... Good luck to you

I have no e-mail except the cancellation of the payout and when I asked in the chat I was told I can only get 50 of the 600€ that was clear but I then continued to play with the 50 + my 10€ deposit as with 60€ so I won over 700 of which 600€ was paid out again then all my money was withdrawn except for my 10e depositor with which I was still allowed to play and of course not a single win was made.


I had to get to 500€ because of payout by bank transfer because I don't have BTC and the minimum payout is 500€ where is there something like 500€ minimum payout but they are crazy but pay out by BTC directly from 50€ that works or what 😂🤦

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Toastbrot
Experienced

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 10:49 am CEST#5
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Bonus money remains Bonus money until it is paid out. You should have paid out the 50. This is nothing new and would have happened to you in other well-known shops. The payout of 500 or more by bank is of course crap, but you should refrain from a bank payout anyway if you care about your account.

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Butterbrezel
Elite

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 11:02 am CEST#6
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Doesn't help much now, but I've never seen a casino license in the Seychelles before
I typed it into Google. The license "authority" is in a shopping mall? Eden Plaza. Tourist information, supermarket and licensing authority in one building. There is no longer any doubt about its seriousness.

Edit: I read that wrong. License is in Curacao, only the payment processor is in the Seychelles.

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Pechpilz1
Visitor

Canada777 600€ win canceledPayout denied

30th Mar. 2025, at 06:56 pm CEST#7
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Annoying, but eigtl they should have reduced your credit to 50€ again or 60€

A crypto wallet is created quickly, it's annoying when something like this happens for the first time, but I think most people here have had the similar experience of reading the bonus conditions meticulously. At least the key points, such as max win, prohibited games, etc.

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