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# Other Casinos #: Bwin does not pay my win (Page 2)

Topic created on 16th Feb. 2020 | Page: 2 of 3 | Answers: 21 | Views: 7,106
Fikra-

Bwin does not pay my win

17th Feb. 2020, at 09:23 pm CET#11
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Gamer777 wrote on 16.02.2020 at 22:41: Maybe it's because you are a new player there and were not yet verified and have made 2 x quite high deposits of € 1000 each. Most of the new registrations try first with 20 or 50 euros.
Maybe they suspect that something is wrong.

In any case, write again to customer service and ask for a detailed explanation.

What could also be that you have at another casino what belongs to bwin possibly ne block and therefore have the account immediately blocked.

Exactly as it was as you write here
Gamer 777 first registration immediately played on high and account not verified.
For Verification I have sent all the necessary documents.
Customer service wrote today we are sorry in your case it takes a little longer

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MarcT22186
Expert

Bwin does not pay my win

17th Feb. 2020, at 09:40 pm CET#12
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Fikra- wrote on 02/17/2020 at 9:23 pm
Exactly how it was as you write it here
Gamer 777 first registration immediately played on high and account not verified.
For Verification I sent all necessary documents.
Customer service wrote today we are sorry in their case it takes a little longer

So only one verification...
Much ado about nothing, it will be fine. When AML verification is through, you get full access to everything

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Fikra-

Bwin does not pay my win

17th Feb. 2020, at 09:56 pm CET#13
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MarcT22186 wrote on 02/17/2020 at 9:40 pm
So just a review...
Much ado about nothing, it will be fine. Once AML review is through, you get full access to everything

yes i am waiting but since 7 days how long will this take ☹️

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Anonym

Bwin does not pay my win

17th Feb. 2020, at 10:51 pm CET#14
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Fikra- wrote on 17.02.2020 at 21:56
yes I'm waiting but already 7 days how long it will take ☹️

Fikra with such a sum it takes just a little longer, there 7 days are nothing.Your money will come but do not panic push

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Fikra-

Bwin does not pay my win

18th Feb. 2020, at 11:55 am CET#15
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Have really panic until the money comes is not little and when I hear so how quickly others get their money but with them that was not as with me the first time

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Fikra-

Bwin does not pay my win

19th Feb. 2020, at 09:33 pm CET#2
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Today I got an email that the win will be paid out soon, but they want to call me again to make sure that my data matches.
I should tell them when I would be available.
So after about 2 std later came another mail again 24-48h wait was passed on to the states department the mail I have already received for the 5th time so really already slowly I despair of my win now 10 days

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MarcT22186
Expert

Bwin does not pay my win

19th Feb. 2020, at 09:49 pm CET#3
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Fikra- wrote on 19.02.2020 at 21:33 clock: Today I got an email that the win will soon be paid out but they want to call me again to also make sure whether my data, etc. match.
I should tell them when I would be available.
So after about 2 std later came another mail again 24-48h wait was passed on to the states department the mail I have already received for the 5th time so really already slowly I despair of my win now 10 days

Correct phone number given? If so, keep this now with you!

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Fikra-

Bwin does not pay my win

20th Feb. 2020, at 09:09 am CET#4
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MarcT22186 wrote on 02/19/2020 at 21:49
Correct phone number provided? If so, keep this one with you now!

yes and then they want to talk to me what brings that determined nix then writes determined one of customer service again wait it is not immediately clarified.
Every employee at the shift change says something else I have the impression 🙈

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MarcT22186
Expert

Bwin does not pay my win

20th Feb. 2020, at 09:12 am CET#6
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Fikra- wrote on 20.02.2020 at 09:09
yes and then they want to talk to me what brings that determined nix then writes determined one of customer service again wait it is not immediately clarified.
Each employee at the shift change says something different I have the impression 🙈

No, that make some so. Goes only to verify us of, among other things, the phone number! After that you get pretty sure your payout!

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Fikra-

Bwin does not pay my win

21st Feb. 2020, at 06:17 am CET#7
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Liked this post: Avatar von MarcT22186 MarcT22186
Yesterday I spoke with them on the phone my account is now released again now I'm just waiting for the payout will keep you up to date when it comes times to the money🙊

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