I am shocked, had at Bock of dead a mega lucky streak with 10€ stake was at 2000 coins so 2000€ and still had over 23 free spins because I had 3 books again and again. Suddenly there stood server problems. The game went out, I restarted it my win and free spins were gone. Have of course so quickly made no screenshot. Can I do anything now? The win will surely be gone without evidence? This is fraud.
Hi you should have a game history in the casino where you played?
There should be at least the last played games are displayed? so also the last game rounds in BOD should be displayed there
Screenshot of make and then go into the live chat.the casino actually then asks the Provider in the case Playn`go after how much came out in the free spins.
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Anonym
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Book of Dead Scam ComeOn Casino
25th Jun. 2019, at 10:09 pm CEST#2
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As a rule, the game state is saved in PnG and it continues where you were when you failed. Have you ever looked at the game history? What does it show? You can make a screenshot and post it here or send it to the support which I would write in any case. I would look at the game history but immediately times or if not possible must give you this the support.
Something similar happened to me once with Extra Chilli. Had super free spins on 60ct and shortly before the end I was thrown out of the game. Thereupon I could not open it for quite a while. The support said there was no answer from BTG yet. A few hours later I suddenly had 200€ more on the account.
Unfortunately, the Live Chat today is no longer there but immediately after it happened a mail to the support written normally must be able to follow it yes tomorrow
Book of Dead Scam ComeOn Casino
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I am shocked, had at Bock of dead a mega lucky streak with 10€ stake was at 2000 coins so 2000€ and still had over 23 free spins because I had 3 books again and again. Suddenly there stood server problems. The game went out, I restarted it my win and free spins were gone. Have of course so quickly made no screenshot. Can I do anything now? The win will surely be gone without evidence? This is fraud.
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Book of Dead Scam ComeOn Casino
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There should be at least the last played games are displayed? so also the last game rounds in BOD should be displayed there
Screenshot of make and then go into the live chat.the casino actually then asks the Provider in the case Playn`go after how much came out in the free spins.
This post has been translated automatically
Book of Dead Scam ComeOn Casino
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Book of Dead Scam ComeOn Casino
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Write to the support.
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Book of Dead Scam ComeOn Casino
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Where can I view the game history ? Directly in the game?
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Just write to the support and be patient!
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in Casinso mostly in "My account" game history should be there somewhere
Otherwise ask the Live Chat?
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Game history you can find under "my account-->transfer history", there you can see your bets
You can press each one for more details
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