Hello,
I signed up at Boo Casino this week. deposited 160 euros and got 200 euros bonus. The bonus conditions are unfortunately very bad you have to wager the bonus and your deposit. I was actually lucky, I did not even have to touch the bonus and already had some good wins. After several hours I managed to convert everything always with stakes between 1 and 4.50 € I had then just under 1300 € real money and 200 euro bonus. Why the bonus was not also real money is incomprehensible to me, since I had fulfilled all conditions. When until today still nothing has happened regarding withdrawal, I have again written to the chat, with the request to tell me what documents they need from me to account Verification, because I still have not received an email from the Finant department. I was told not to worry, the withdrawal was approved by the management and I will receive a mail shortly. That came then also with the following content
After reviewing your withdrawal request, we have determined that you have switched from a low stakes game or category to a higher stakes game or category.
We have therefore cancelled your withdrawal request and deleted the wins.
We apologize for the inconvenience and disappointment and invite you to continue playing on our site.
After reviewing your withdrawal request, we have determined that you have switched from a low stakes game or category to a higher stakes game or category.
What does that actually mean?
I'm sorry that you got problems, I wanted to open there account, but now no longer
Nemesis2009 wrote on 09/14/2019 at 17:03: Hello,
I signed up at Boo Casino this week. deposited 160 euros and got 200 euros bonus. The Bonusbedinungen are unfortunately very bad one must convert the bonus and his deposit. I was actually lucky, I did not even have to touch the bonus and already had some good wins. After several hours I managed to convert everything always with stakes between 1 and 4.50 € I had then just under 1300 € real money and 200 euro bonus. Why the bonus was not also real money is incomprehensible to me, since I had fulfilled all conditions. When until today still nothing has happened regarding withdrawal, I have again written to the chat, with the request to tell me what documents they need from me to account Verification, because I still have not received an email from the Finant department. I was told not to worry, the withdrawal was approved by the management and I will receive a mail shortly. That came then also with the following contents
After reviewing your withdrawal request, we have determined that you have changed from a low stakes game or category to a higher stakes game or category.
We have therefore cancelled your withdrawal request and deleted the wins.
We apologize for the inconvenience and disappointment and invite you to continue playing on our site.
Regards,
Verifications
Immediately after that my account was suspended
Is there anything I can do?
i think that they are in the right, there are in some casinos such bonus conditions but what exactly now was your violation I can not tell you, you have to ask the support times
This post has been translated automatically
Anonym
Former Member
Boo Casino denies withdrawal.
15th Sep. 2019, at 04:56 pm CEST#4
0 Likes
Nobody has liked this post so far
I have reported about the casino and won there with a 10 Eur Deposit immediately 550 Eur and got my money. But I played without the damn bonus crap. Who reads through all these tricky conditions. I guess they are right.
Sorry for you.
This post has been translated automatically
v****2
Forum posts:621Member has been banned
Boo Casino denies withdrawal.
15th Sep. 2019, at 05:33 pm CEST#5
0 Likes
Nobody has liked this post so far
yo this shady bonus clause has crossed my path a few times lately
a couple of times run over the way
and here at boo casino it is quite nasty...normally
this is only valid if you switch from Table games to slot
a big win to slot games to finish the wagering faster
to finish the wagering faster...but in the boo casino also belong
different slots in the category in or out of which you may not
change may...more left it hardly goes
A $10 wager on a 100% contribution game will contribute $10 towards wagering requirements.
A $10 wager on a 10% contribution game will contribute $1 towards wagering requirements.
A wager of €10 on a 0% contribution game will not contribute €10 towards wagering requirements.
Important:
In the interest of fair gaming, the terms and conditions of most Bonuses stipulate that switching from a low contribution game or category to a higher contribution game or category is not permitted until the Wagering requirements for the bonus have been met. (Please refer to the terms and conditions of the bonus you are playing)
Examples:
If you start with a contribution of 0%, you will not be allowed to play a game with a contribution of 10% or 100% until the wagering requirements are met.
If you start with a contribution of 10%, you will not be allowed to play a game with a contribution of 100% until the wagering requirements are met.
However, if you start with a contribution of 100%, you may play a game with a contribution of 0% or 10% at any time.
My first game I played there was Larry the Leprechaun. If I understand the condition correctly is a game where directly I played directly with 100% and then also arbitrarily could change. This is how I understand the last sentence of the conditions
This post has been translated automatically
Anonym
Former Member
Boo Casino denies withdrawal.
17th Sep. 2019, at 01:51 am CEST#7
0 Likes
Nobody has liked this post so far
And such a leftist may be an OC with MGA license...Dirt store!
Why are there no rules for all the Bonuses, everyone can do what he wants and screw the players for money.
There should at least be a framework in which the OCs may move but so that can not do anything.
This post has been translated automatically
v****2
Forum posts:621Member has been banned
Boo Casino denies withdrawal.
17th Sep. 2019, at 02:49 am CEST#8
0 Likes
Nobody has liked this post so far
Unbeliver wrote on 17/09/2019 at 01:51: And such a leftist may be an OC with MGA license...Dirt store!
Why are there actually no rules for all the Bonuses, everyone can do what they want and screw the players out of money.
There should at least be a framework in which the OCs may move but so that can not do anything.
to all mga license advocates only that you do not make a mistake
lapalingo has almost the same rules only that you can
lapalingo from any slot to another may change
but if you for example win at Blackjack or roulette
wins and then switches to slots are the winnings
also gone if you have bad luck and it is noticed
in a game history check....just as an aside
Boo Casino denies withdrawal.
Nobody has liked this post so far
I signed up at Boo Casino this week. deposited 160 euros and got 200 euros bonus. The bonus conditions are unfortunately very bad you have to wager the bonus and your deposit. I was actually lucky, I did not even have to touch the bonus and already had some good wins. After several hours I managed to convert everything always with stakes between 1 and 4.50 € I had then just under 1300 € real money and 200 euro bonus. Why the bonus was not also real money is incomprehensible to me, since I had fulfilled all conditions. When until today still nothing has happened regarding withdrawal, I have again written to the chat, with the request to tell me what documents they need from me to account Verification, because I still have not received an email from the Finant department. I was told not to worry, the withdrawal was approved by the management and I will receive a mail shortly. That came then also with the following content
After reviewing your withdrawal request, we have determined that you have switched from a low stakes game or category to a higher stakes game or category.
We have therefore cancelled your withdrawal request and deleted the wins.
We apologize for the inconvenience and disappointment and invite you to continue playing on our site.
Regards,
Verifications
Immediately after that my account was blocked
Is there anything I can do?
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
What does that actually mean?
I'm sorry that you got problems, I wanted to open there account, but now no longer
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
i think that they are in the right, there are in some casinos such bonus conditions but what exactly now was your violation I can not tell you, you have to ask the support times
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
Sorry for you.
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
a couple of times run over the way
and here at boo casino it is quite nasty...normally
this is only valid if you switch from Table games to slot
a big win to slot games to finish the wagering faster
to finish the wagering faster...but in the boo casino also belong
different slots in the category in or out of which you may not
change may...more left it hardly goes
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
Create account
betting contributions
The betting contributions depend on the game played.
The following table shows the betting contribution for each individual game or game category:
100%
Examples:
A $10 wager on a 100% contribution game will contribute $10 towards wagering requirements.
A $10 wager on a 10% contribution game will contribute $1 towards wagering requirements.
A wager of €10 on a 0% contribution game will not contribute €10 towards wagering requirements.
Important:
In the interest of fair gaming, the terms and conditions of most Bonuses stipulate that switching from a low contribution game or category to a higher contribution game or category is not permitted until the Wagering requirements for the bonus have been met. (Please refer to the terms and conditions of the bonus you are playing)
Examples:
If you start with a contribution of 0%, you will not be allowed to play a game with a contribution of 10% or 100% until the wagering requirements are met.
If you start with a contribution of 10%, you will not be allowed to play a game with a contribution of 100% until the wagering requirements are met.
However, if you start with a contribution of 100%, you may play a game with a contribution of 0% or 10% at any time.
My first game I played there was Larry the Leprechaun. If I understand the condition correctly is a game where directly I played directly with 100% and then also arbitrarily could change. This is how I understand the last sentence of the conditions
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
Why are there no rules for all the Bonuses, everyone can do what he wants and screw the players for money.
There should at least be a framework in which the OCs may move but so that can not do anything.
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
to all mga license advocates only that you do not make a mistake
lapalingo has almost the same rules only that you can
lapalingo from any slot to another may change
but if you for example win at Blackjack or roulette
wins and then switches to slots are the winnings
also gone if you have bad luck and it is noticed
in a game history check....just as an aside
This post has been translated automatically
Boo Casino denies withdrawal.
Nobody has liked this post so far
Finger away!
Try probably legal ways.
This post has been translated automatically
Best Online Casinos
Hot Topics5th Nov. 2024 at 04:28 am CET
Pietro Lombardi gambles away “a few thousand euros in the ...
Swiss gambling authority reports record number of blocked ...
Insiders explain the billion-dollar social casino ...
GambleJoe Team
Community-Manager / Complaint Specialist
Software developer
Project manager
Founder
Community Forum-Moderators
Members who assist the GJ team in moderating the forum.It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
Forgotten your password?
Create a new password here