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# Other Casinos #: Billion Casino does not pay out and stalls

Topic created on 28th Feb. 2019 | Page: 1 of 1 | Answers: 5 | Views: 2,259
Freche007

Billion Casino does not pay out and stalls

28th Feb. 2019, at 08:21 am CET#1
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Hello all,

on 18.02. I have requested my win of 1,760.00 EUR played without any bonuses. On 19.02. I was told in the chat of the casino, they need Persokopie and account statement as proof for Trustly. I sent both on the same day.

Since then I am daily with the support via chat in contact and it comes every day the same excuse: We are currently overloaded, there is so much to do, it will not be long!

I have now set a deadline of 7 days, but feel very powerless. Likewise, I no longer play there.

Can you guys help me out? For me, this is a lot of money, which I would also urgently need.


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scr1mka
Experienced

Billion Casino does not pay out and stalls

28th Feb. 2019, at 06:01 pm CET#2
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Billion Casino belongs to Aspire Global, I have played at many casinos of this group and have not had any problems with payout (between 300 -3000 euro ) Unfortunately, they are not the fastest in terms of payout, always between 3-7 days . I think you get your money, but must remain steadfast .

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bluezoo
Visitor

Billion Casino does not pay out and stalls

11th Mar. 2019, at 04:55 pm CET#3
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the same game at GOLIATH Casino always the stupid babble of too much to do, they do not want to pay out but that you play again or the Aspire Group has financial problems....what I'm starting to think is the most reasonable with me the sum is similar, with me it was the 23 February in which all the crap began, did you get your money?


  • 2 weeks ago I wanted a withdrawal, it was supposedly rejected by my bank, another withdrawal also came back. I am with paycenter a Schufafreien bank, because the Schufa on the sack goes to me. So, but still, of course, they have not rejected the transfer from them. Why should they? I have also clarified this with them. Then the financial department of Goliathcasino tells me that I should please choose another withdrawal method. I decided to use Skrill skrill because that was usually the fastest and uploaded the documents, which have been verified since Tuesday or Wednesday (with so many calls and emails I can't keep track). Nevertheless, no payout has been made so far. Then they told me to bring another proof that my account is closed. I said of course that it is not closed, why should I close my account, only because they are too stupid to transfer? So and this is the state of affairs...Although everything is both verified and done exactly as requested no money comes...Quote "we have many wins at the moment, so it takes longer" WHAT A BADNESS!!!!


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T0uchTheSky
Elite

Billion Casino does not pay out and stalls

12th Mar. 2019, at 12:09 pm CET#4
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bluezoo wrote on 03/11/2019 4:55 PM: Quote "we have a lot of wins right now, so it's taking longer




Aspire group probably really has money problem.

I have also received this statement from the Live Chat, with me it was about the casino Spinson, a sister casino, and have had last Tuesday a payout of only 130 euros.

From the sister casinos such as mr.play and SlotJerry I have previously always received the money after about 2 days. Since the money was still not there after about 3 days, I was in the live chat, and got almost the same statement. But yesterday I finally got my money.

Maybe the casinos of the AspireGlobal group currently really has money problems and I will first avoid all casinos from them...

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bluezoo
Visitor

Billion Casino does not pay out and stalls

12th Mar. 2019, at 01:35 pm CET#5
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well how can you have a money problem if you have a license in malta and gB..we are talking about 1600 dollars and the gentleman above a similar amount that is ridiculous.....a casino must show millions..there can not fail because of such peanuts

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bluezoo
Visitor

Billion Casino does not pay out and stalls

14th Mar. 2019, at 05:13 pm CET#6
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after 3 weeks, the payout arrived today, strangely enough, it suddenly happened very quickly, I spoke to the casino manager yesterday and he immediately initiated the ways.....whether I would advise to play there again, I leave it open to question

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