# Other Casinos #: Big5casino problems with verification

Simi777 wrote on 21.09.2021 at 12:56: I deposited 10 euros on 5 September 2021 at big5casino and won 400 euros. I have always liked the casino and have deposited several times. Either with online banking or Paysafe
Immediately I sent my documents. After 2 days I asked if everything is correct. They told me I had to send everything by email. What I did immediately

- Identity card (front and back)
- Bank statements
- Bank card (front and back)
- Current invoice (address confirmation)

All this was not enough. I got again message, a Deposit confirmation bin Paysafe. I also sent this immediately.(screenshot) of the deposit confirmation I received by email. Unfortunately, that was not enough either. They did not accept a screenshot. An account statement where my name, deposit date, etc. Completely to see is. OK, I also did that as requested in PDF format
Yesterday I got a message my account is not correct. So the from big5casino know better if my account details are correct!
I have changed the bank in March 2021. Until March 2021 with my old bank account also paid in from time to time. Now they want me to go to my old bank and get a certificate that this account no longer exists. It is not enough for them my complete account statements, bank card from my new bank
Every day I get a new e-mail about what is missing. For more than two weeks I am only sending emails and downloading documents
Because of 400 Euro win on deposit, nobody asks for my old account

This post has been translated automatically

This post has been translated automatically

Katharina2 wrote on 21.09.2021 at 14:19: They run under .de and have violated the rules. You have to tell them
also say times, because they have to verify before the first game and just
not the other way around. And then your new account is enough as a Verification, because that is
as face-to-face through the bank, which have seen you and are considered safe and
reputable. Also that is to be taken from the GlüStV, if they already in Germany
offer and license here want. Would those with the gambling supervision, either
your country or for the whole of Germany / Hall threaten. So a theater because of 400 and
Rule violations on the running belt are inadmissible. You have to pay out quickly and not
delay, cover up, when the verification is actually already available
is available. Insolence.

This post has been translated automatically

Katharina2 wrote on 21.09.2021 at 14:19: They run under .de and have violated the rules. You have to tell them
also say times, because they have to verify before the first game and just
not the other way around. And then your new account is enough as a Verification, because that is
as face-to-face through the bank, which have seen you and are considered safe and
reputable. Also this is to be taken from the GlüStV, if they already in Germany
offer and license here want. Would those with the gambling supervision, either
your country or for the whole of Germany / Hall threaten. So a theater because of 400 and
Rule violations on the running belt are inadmissible. You have to pay out quickly and not
delay, cover up, when the verification is actually already available
is available. Insolence

This post has been translated automatically

denyo123 wrote on 21.09.2021 at 14:25
Page is accessible from Germany but not. Is also not a .de domain

This post has been translated automatically

Das_Phantom wrote on 21.09.2021 at 16:08
1) There's nothing running under .de - If anything under .com/de, but we've had that many times before, that it's just a language setting.
2) You have not violated any "rules" because there is no awarded, German gambling license yet. From this follows point
3) Where (still) no German gambling license, there also nix lawsuits possible, or hopeless
4) See point 3. Even if the "gambling supervision" were in full swing, the defendant would also need a corresponding license. Otherwise, you are suing Malta as of now.

Again to 2) The so-called "transitional regulation", as it is often erroneously called, is a "circulation decision"!

The rules mentioned in the resolution merely state that possible lawsuits against license applicants who already comply with the rules should be waived, as these applicants would not be denied later participation in the German Gaming Act.

(Times a quotation as excerpt: Paragraph 4 of the circular resolution stipulates for future administrative action by the authorities that the organization of
of online gambling without official permission will not be cited as a reason for assuming the unreliability of the Provider if the aforementioned technical guidelines are observed[...]"

De facto, all gambling providers are currently not acting legally, or not regulated on the German market (as no license is active). Regardless of whether they are DE applicants or not. Only the circle of the reliable ones is thinned out with the circulation decision in advance.


Source:
U.a. Attorney Dr. Nik Sarafi and another 1000 sources that can be found via Google.

@Katharina: I would have thought, you have informed yourself in the last weeks a little more! This babble with .de or /de or %$,x_de is and remains completely irrelevant.


Achso: Still to the Threadthema itself. The casinos of the Condor Group are often a bit "difficult" when it comes to payouts. You can often read on the net. But with a lot of patience and a little "ass kissing" and if you have done nothing wrong, you should get your money (eventually).

This post has been translated automatically

The_Phantom wrote on 21/09/2021 at 16:08


@Katharina: I would have thought you would have informed yourself a bit more in the last weeks! This babble with .de or /de or %$,x_de is and remains completely irrelevant.

This post has been translated automatically

Katharina2 wrote on 23.09.2021 at 17:01
Yes, of course .com/de, what else if they offer in DE. This is also required by the
GlüStV. Just have a look, or I'll search it out for you. The other knows
i know, and I'm sure everyone here does. I don't know what you want, but you may write calmly
write normally without discrimination touch. Mostly it is misconceptions that
persistently, consciously or unconsciously. So treat others as you would like to be treated
you want to be treated and that's it.

This post has been translated automatically

WhatAboutTism wrote on 09/25/2021 at 07:04 AM

Then you should refrain from consciously or unconsciously repeatedly spreading misinformation here. It doesn't matter at all if it says com/de or just de. Pure *.DE would be the reference to a German licensing. Since this does not exist at the moment and, as Phantom has correctly noted, the regulations of the circular resolution continue to apply, people like you should keep a low profile

You have absolutely 0.0% idea of the matter and this is clearly demonstrated to you here. If you then corrective notes still as an insult, you should perhaps think about your own social behavior.

This post has been translated automatically