I have since 27.10.2021 the problem that Big5casino withholds my win and does not want to pay out because my Verification is not completed. I would like to warn every player to play there. Since it is very unseriös. Can someone maybe help me and tell me the responsible managmnent where I can complain or even report the casino as a scam
has an MGA license, right? then report to the MGA. Has your Verification process been completed? What is required?
This post has been translated automatically
Anonym
Former Member
Big5Casino does not pay my win
25th Nov. 2021, at 12:30 pm CET#3
0 Likes
Nobody has liked this post so far
xxxbuddaxxx wrote on 24.11.2021 at 14:30: Since 27.10.2021 I have the problem that Big5casino keeps my win and does not want to pay out because my Verification is not completed. I would like to warn every player to play there. Since it is very unseriös. Can someone maybe help me and tell me the responsible managmnent where I can complain or even report the casino as a scam
Actually, you do not have to worry there. I myself had received a larger payout of € 5000.
The verification took some time, because some of the documents were in the wrong format, etc.
Can you tell me if they have written to you that documents are missing?
I am relatively sure that they pay out.
Big5Casino does not pay my win
Nobody has liked this post so far
This post has been translated automatically
Big5Casino does not pay my win
Nobody has liked this post so far
This post has been translated automatically
Big5Casino does not pay my win
Nobody has liked this post so far
Actually, you do not have to worry there. I myself had received a larger payout of € 5000.
The verification took some time, because some of the documents were in the wrong format, etc.
Can you tell me if they have written to you that documents are missing?
I am relatively sure that they pay out.
This post has been translated automatically