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# Other Casinos #: Big5Casino denies payout (Page 4)

Topic created on 28th May. 2019 | Page: 4 of 5 | Answers: 45 | Views: 12,047
BinGOLDiG
Expert
blackmamba wrote on 07/22/2020 at 9:59 pm

Honestly? I think you are writing garbage!


Askgambler doesn't give a damn. If they don't get it in a certain period of time..

Honestly? I think you are so well informed, you knew it all before, right? Without having really read through a few articles!!! Nagut second possibility would still be that you understand bad English, so not even half of the read understood and too dåmlich you to translate the articles into German😄😄😄 well... One you have at least understood! That the mga is not responsible for this casino! That would be in the case the IBAS!!!
What is IBAS?
The Independent Betting Adjudication Service (IBAS) was founded in 1998 and acts as an independent arbitration body in disputes that arise between a gambling Provider or bookmaker and customers. IBAS is an independent arbitration service available to customers when a dispute has not been satisfactorily resolved for the customer after going through the provider's regular complaints process. Betway Limited is a registered I. B. A. S. betting and gaming provider.
How does the IBAS decision-making process work?
After a dispute is received, it is reviewed and if deemed genuine, the dispute is referred to a dispute resolution panel.
A decision by IBAS is made in three steps:

1. The individual circumstances are analyzed.
2. The appropriate rule that applies to those circumstances is selected.
3. A basis for settlement is determined.

And asgamblers does not actually close the case, but passes the case to Ibas and reports facts and their own assessment and IBAS sends a ruling, i.e. a decision.... (from asgamblers) without having checked itself. And then that is the only way for the respective casino to keep their malta license ☝️😎

And my condolences for your gambled away money, but look for another valve in the future than to spit around here with big but crooked sounds 😝

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b****a

BingOo666 wrote on 07/23/2020 at 05:02 PM
Honestly? I think you are so well informed, you knew it all before, right? Without actually reading through a few articles!!! Nagut second possibility would still be that you understand bad English, so not even half of the read understood and too dåmlich you the articles into German to translate😄😄😄 well... One you have at least understood! That the mga is not responsible for this casino! That would be in the case the IBAS!!!
What is IBAS?
The Independent Betting Adjudication Service (IBAS) was founded in 1998 and acts as an independent arbitration body in disputes that arise between a gambling Provider or bookmaker and customers. IBAS is an independent arbitration service available to customers when a dispute has not been satisfactorily resolved for the customer after going through the provider's regular complaints process. Betway Limited is a registered I. B. A. S. betting and gaming provider.
How does the IBAS decision-making process work?
After a dispute is received, it is reviewed and if deemed genuine, the dispute is referred to a dispute resolution panel.
A decision by IBAS is made in three steps:

1. The individual circumstances are analyzed.
2. The appropriate rule that applies to those circumstances is selected.
3. A basis for settlement is determined.

And asgamblers doesn't actually close the case, but gives the case to Ibas and reports facts and their own assessment and IBAS sends a ruling, that is a decision.... (from asgamblers) without having checked itself. And then that is the only way for the respective casino to keep their malta license ☝️😎

And my condolences for your gambled away money, but look for another valve in the future than to spit around here with big but crooked sounds 😝


Honestly? You have not understood the text of my statement.

It doesn't matter who is involved, if the casino doesn't pay out, it doesn't pay out
pay out. The umbrella organization is of no interest whatsoever

Askgambler earns money from the casinos just like the other institutions
Either you are lucky and the casino just wanted to delay it,
or you get your money. But that is already certain for the casino.

And some "friends" do not get you apparently here!
Oh yes, and I have unfortunately not gambled away money. And if, I would be not quite
so stupid!

Good luck with your money!

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agnesaislami
Experienced
blackmamba wrote on 07/23/2020 at 1:24 pm

Honestly? You didn't understand the text of my statement.

It doesn't matter who is on it, if the casino doesn't pay out, it doesn't
pay out. The umbrella organization is of no interest whatsoever

Askgambler earns money from the casinos just like the other institutions
Either you are lucky and the casino just wanted to delay it,
or you get your money. But that is already certain for the casino.

And some "friends" do not get you apparently here!
Oh yes, and I have unfortunately not gambled away money. And if, I would be not quite
so stupid!

Good luck with your money!

*popcorn away*
I agree with you. There are e.g. at certain casinos heaps of complaints, had now e.g. recently the "Betvictor" had searched and seen that there are 15 complaints unresolved and also on it was not responded...and those has in the end also no longer helped, RIP

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b****a

agnesaislami wrote on 07/23/2020 at 1:47 pm
*popcorn discard*
I agree with you there. There are e.g. with certain casinos heaps of complaints, had now e.g. letztens the "Betvictor" had searched and seen that there 15 complaints are unresolved and also on it was not reacted...and those has in the end also no longer helped, RIP

That's exactly what I mean. The thing is pushed to the side as unresolved, but has zero consequences.

Maybe Askgambler from 20 unsolved cases the casino can no longer hold, that may be, but
nothing happens there! Therefore, I do not understand in principle these requests.

And certainly not that one reacts in such a way. It was zero against the TE, but has it probably not understood.
Or is someone else behind it, who knows......

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BinGOLDiG
Expert
Nope... I just get sassy quick when someone p**ses me off! 😇
Sorry for snarking and thanks for crossing your fingers

Love greetings

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Katharina2
Top Member
Well...... for many the 'players honor' stops at the latest at the payout. There the
supposedly, best license nothing. The main thing is the player honor, from little to nothing,
is legalized by the state. And everyone goes along with it. About 2 out of 10 casinos are really fair
One should orient oneself at those. The 1st appearance of 'big5' is already creepy, in that
the registration mask comes up aggressively. No demo, of course for the
of course. Something like that doesn't even come close to making it into my ranking.

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BinGOLDiG
Expert
Katharina2 wrote on 24.07.2020 at 09:17: They should be followed. The 1. appearance of 'big5' is already creepy, in that
immediately aggressively the registration mask comes. No demo, of course, for the
of course. Something like that doesn't even come close to making it into my ranking.

How now? I don't quite understand... 🤔
Login screen? Demo??? *head scratching*

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Katharina2
Top Member
Sorry...... ..correct registration mask. Also has something to do with registration.

This post has been translated automatically

Myoko
Visitor
Read what Big5Casino replied to you at askgamblers why it takes so long...

Now see what they replied to my last request on 19.07...



Thank you for contacting us!

Your account is temporarily under player's management revision, because our system has detected possible multiple accounts. This is a standard procedure and at the moment you have nothing to worry about. In case we would need some additional documents from you, you will be contacted by one of our departments.

Until then, we kindly ask you for some patience until this process is completed.


Let us know if you have more questions regarding your account, we are happy to help you!


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Misterkanist
Hello, is the first time that I speak here in the forum
With me, the whole thing is similar
I was very happy when I converted from 3 free spins 10 € and then played them up to 250 € laboriously. Then about a month ago I gave this in payout. After a week, this was approved and then I directly made the Deposit necessary for the withdrawal. Now I'm waiting for 3 weeks that my already approved payout finally arrives on my account. But what happens? Absolutely nothing. Every time I ask the support what is going on I get the same answer. "We are sorry. We try to process all payouts as soon as possible. Please be patient"
Excuse the expression, but I'm fed up

I STRONGLY DISCOURAGE ANYONE FROM THROWING EVEN ONE CENT IN THE MOUTH OF THIS MONEY GRUBBER. FRAUD!

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