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# Other Casinos #: Beware of volcano Vegas

Topic created on 25th Nov. 2019 | Page: 1 of 3 | Answers: 22 | Views: 38,031
th3bast1an
Visitor
Hello all,

i can only advise everyone not to register with Vulkan Vegas. I often watch Casinodaddy's streams on Twitch and found the casino through her link.

Had registered and a day later I wanted to claim the 200% bonus. Extra read through the bonus conditions. Everything ok from my point of view, so I deposited 100 euros via Sofort and 300 euros appeared in my account. All good so far.

The bonus conditions of Vulkan Vegas:

https://vulkanvegas.com/de/bonus-terms
https://vulkanvegas.com/de/welcome-bonus-pack

I wagered the 9,000 required with 2 euro spins on Bonanza
After the last spin was through, a congratulations pop-up appeared and tells me that I had successfully wagered the bonus.
However, my account balance was suddenly at 200 euros. Before the last spin, my balance was at 568 euros.

On inquiry with chat I was told that one can play from the bonus maximum 200 euros. This is also in the bonus conditions. However, I could not find anything in the above conditions.

Then I was told that I had to open the link from Casinodaddy from Twitch and then I would see the special (bad) conditions:

-- link to competitor has been removed --

And indeed when you open that link the Bonus terms are expanded by one point. Point 5 there states:



The maximum amount of conversion to the real balance after the conversion is equal to the bonus amount received.

For me this is absolute fraud. I have no way to look at the bonus conditions after the fact, unless I remember which Affiliate link I used to sign up.

Have now written off the 366 euros, for me because still an absolute impudence!



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crystal_machmeth
Experienced
there we see it again how great the payouts and wonderful bonus conditions unfold their effect

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Anonym
Well, at least there's a win: the streamer. The scam takes place the moment you watch one of these would-be pros. It's really just about getting people to use the aff link. It worked for you.

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Paddington
Expert
If you use the normal Welcome bonus, without Affiliate, there should be no problem with it or?

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mm1617
Hello...
I have problem with Vulkan Casino also...I have deposited 100 euros and no bonus taken... After 2 days well played I was at 17000 euros and I have paid out....
Then comes the bad thing I called there and they say to me that I do not get the money because I have two accounts or two email and that is not true....I have only one Gmail and that's all...what can I do now????

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upola
Legend

Is a Curacao casino, there is not much you can do.
Write them an email, they should give you the second email address.
There is not much more you can do.
I don't think they will pay you the money.
But there are sure to come a few more answers.

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mm1617
So I have only one email for 15 years and now I think they did it on Gmail only with a letter different....so it's such a crap from the Cassino I played sizzling with 100 euro bet and I got 5 seven that was 25 000....and now what I do...I can not continue playing Because my account have blocked....

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Denjo889
Experienced
Really a sauerrei sorry for you

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gamble1
Icon
mm1617 wrote on 16.05.2020 at 13:42: So I have only one email for 15 years and now I think they made it on Gmail only with a letter other....so it's such a measure of the Cassino I played sizzling with 100 euro bet and I got 5 seven that was 25 000....and now what I do...I can not continue playing Weill have blocked my account....

As stupid as it sounds now vill but be glad that you can no longer play there they would always find a reason not to pay out your money

And if you mean Sizzling hot from Novomatic stay away from casinos that offer Novomatic or Merkur games these are currently not available for German players and with high probability all versions of it are fake that you can play from Germany

If you want to play safely take a casino from this site eg Videoslots, sunmaker, Wildz the three I can personally recommend to you without reservation

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Falko
Icon
Because I just read this here. Yes, in fact, Googlemail was abbreviated to Gmail a long time ago. I was already of 2 Casinos drauf hinewießen, that my email with which I am registered there is wrong and I would have contacted with another email address these casinos. One of them was Casumo. They did not want to pay out because I allegedly use 2 different email addresses. Was a real act to make them understand that it is one and the same email and I can not help it if Googlemail has abbreviated the sometime on Gmail. Fortunately, those were with me MGA licensed casinos and it was then changed by them in my settings and the thing still took his good end. But what I now read here insanely high win and the casino licensed in Curacao, since that is probably here with the payout much more difficult. With such high wins, I could imagine that some casino sees that as a reason to refuse the payouts. But nothing the less, you can but even nothing for it if the email Provider makes this change.

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