I made a Betano.cash depositor in the amount of 50 euros on 11.02.2025 at 21;06 via the petrol station.
- You generate a barcode with which you go to the nearest store and make a (cash deposit) using the code and then pay.
- The money was not in the account and despite sending me a receipt, Betano has been holding out on me for almost 2 months and has not even given me an answer.
- Since then I have renewed the Deposit several times using the same function. With success this time and thus also showed my loyalty.
- and also wrote this to the support but no answer since then
- Sent a receipt despite uploading it and contacted support several times (20 times)
With the words... it will be initiated again in summary proceedings.
The Live Chat is nice and understanding but the people in charge are stalling me for almost 2 months...
Colombiano wrote on 28.03.2025 at 12:12: Only strange that the same variant worked directly 2 days later immediately an email came money available on their account.
I wanted to know myself if I did something wrong.
The support said in the ongoing conversations
It was being processed the whole time.
Then it was canceled.
Now they are waiting for the money to be paid out to me?
Cool customer satisfaction...
You need to contact the payment service provider.
I have also had the case where my money was not credited. My experience has shown that the solution I mentioned is the best and fastest solution.
Colombiano wrote on 28.03.2025 at 12:43: I have communicated with Aral who said that everything was done properly. The receipt is an eloading it says on it.
So you mean
Call them and give them the receipt number?
He means that you should call the Provider directly. I assume it's a service like Cash To Code. In this case, your contact would be the intermediary between Aral and Betano, for example Cash To Code.
Colombiano wrote on 28.03.2025 at 13:28: Okay thank you very much. Yes, the note says eloading on it then I will try this. I'll report back if I'm successful
I don't think that's it either. E-loading only means that you have bought gift cards or prepaid credit.
Colombiano wrote on 28.03.2025 at 13:28: Okay thank you very much. Yes, the note says eloading on it then I will try this. I will report whether I am successful
I looked it up, at Betano it should be OKTO.CASH. So they would be your contact.
Hotline responded directly to the email
-Location is in Vienna
- chargeable when calling
- Email answered within 3 minutes
they do not believe in German gas stations
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
- You generate a barcode with which you go to the nearest store and make a (cash deposit) using the code and then pay.
- The money was not in the account and despite sending me a receipt, Betano has been holding out on me for almost 2 months and has not even given me an answer.
- Since then I have renewed the Deposit several times using the same function. With success this time and thus also showed my loyalty.
- and also wrote this to the support but no answer since then
- Sent a receipt despite uploading it and contacted support several times (20 times)
With the words... it will be initiated again in summary proceedings.
The Live Chat is nice and understanding but the people in charge are stalling me for almost 2 months...
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Liked this post:
roccoammo11
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
I wanted to know myself if I had done something wrong.
The support said in the ongoing conversation
It was being processed the whole time.
Then it was canceled.
Now they are waiting for the money to be paid out to me?
Cool customer satisfaction...
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
You need to contact the payment service provider.
I have also had the case where my money was not credited. My experience has shown that the solution I mentioned is the best and fastest solution.
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
So you mean
Call them and give them the receipt number?
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Liked this post:
frapi07
He means that you should call the Provider directly. I assume it's a service like Cash To Code. In this case, your contact would be the intermediary between Aral and Betano, for example Cash To Code.
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Liked this post:
Max_Bet
I don't think that's it either. E-loading only means that you have bought gift cards or prepaid credit.
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Liked this post:
Colombiano,
frapi07
I looked it up, at Betano it should be OKTO.CASH. So they would be your contact.
This post has been translated automatically
Betano holds my depositor from 11.02.2025....
Nobody has liked this post so far
-Location is in Vienna
- chargeable when calling
- Email answered within 3 minutes
they do not believe in German gas stations
I love the system 💪
This post has been translated automatically