# Other Casinos #: Bad experience with Cadabrus (Betinia)
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Bad experience with Cadabrus (Betinia)
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Hello everyone,
I would like to tell you about my experience with Betinia Casino and Cadabrus Casino. I registered with Betinia for the first time about three weeks ago. The first three withdrawals went without any problems. After two days of waiting, the payment was made. Sometimes you have to remind the Live Chat that a withdrawal is pending, but that's not a problem. I also sent my Verification documents.
Now about my problem. A few days ago I wanted to log back into my Betinia account, but got a system message that my account was migrated to Cadabrus Casino.
At the time of the migration I had an open €200 withdrawal at Betinia Casino.
This €200 was simply transferred to cadabrus. I had to make another withdrawal request to Cadabrus. Would have expected Betinia to process the withdrawal and then migrate my account to Nirvana.
The 200Euros I have played at Betinia and not at Cadabrus.
I have been waiting for a payout at Cadabrus for 5 days and can't reach anyone at support.
I am disappointed with Betinia and Cadabrus and the support of both casinos is not very helpful.
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Bad experience with Cadabrus (Betinia)
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Still had credit at Betinia and wanted to pay out until I just saw that I was transferred to Cadabrus.
I have also today after I have requested a withdrawal 4 days ago, received a feedback that I should verify myself, although I had an eternally long Verification 2 weeks ago with Betinia already completed.
I can recommend you in the Live Chat to put in English. At least there I always got through. The support, of course, leaves much to be desired.
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Bad experience with Cadabrus (Betinia)
Nobody has liked this post so far
i had blacked out sensitive data like account balance on the statement, after that came the request that I should send an unedited document, I then sent that to Cadabrus.
What I found strange about Betinia: I should send a selfie ( I did not have that so far with a verification )
thanks for the tip. Will choose the English support next time
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Bad experience with Cadabrus (Betinia)
Nobody has liked this post so far
Got my money paid out at Cadabrus, but will not be depositing there. This is too stressful for me with the support and the game offer does not suit me. Was originally registered with Betinia because of LiveCasino +Sports betting offer. My account was simply transferred from Betinia inevitably to Cadabrus. Without this action I would not have signed up on my own at Cadabrus
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