I have contacted the support again on 21.11 and complained. I wrote them really friendly that I am annoyed and give them another week, with the indication that they violate their own terms and conditions with such a long processing time ... I also mentioned that after the week I will involve my lawyer and turn to the MGA. So the malta gambling authority and file a complaint with them...
And bang.. On 23.11 I got around 8 o'clock payout confirmation and 12 o'clock was the money in my account!
Don't be put off, be friendly but firm with the support and threaten to file a complaint with the MGA. Make an effort with the verification. At some point they can't do anything to delay it forever. Never cancel the withdrawal or gamble again... be patient!
And a little tip. Never Deposit anywhere with bonus. This only complicates future payouts
Account has already been deleted on my part as well
Great site, great games, but this is horrible
Avalon78 does not pay out (anymore)
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And bang.. On 23.11 I got around 8 o'clock payout confirmation and 12 o'clock was the money in my account!
Don't be put off, be friendly but firm with the support and threaten to file a complaint with the MGA. Make an effort with the verification. At some point they can't do anything to delay it forever. Never cancel the withdrawal or gamble again... be patient!
And a little tip. Never Deposit anywhere with bonus. This only complicates future payouts
Account has already been deleted on my part as well
Great site, great games, but this is horrible
This post has been translated automatically