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# Other Casinos #: Aurum Palace ignores me

Topic created on 25th Jun. 2021 | Page: 1 of 1 | Answers: 1 | Views: 1,273
Randylol

Aurum Palace ignores me

25th Jun. 2021, at 09:42 pm CEST#1
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Hello, 3 days ago I requested a payout from them and tried to verify myself before that. The documents I could not upload anywhere on the site so I just sent them to the specified email address. All well and good but after the first day I got the same email back that I should verify myself. I then just made again via email because there is also no live support, although they should have one. And now it's 3 days of silence and they do not respond to my emails. This is a Malta Linzensiertes casino why is not checked? Have played without Bonuses, paid out with Trustly and since then heard nothing more from them... can someone help me there?

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Falke
Expert

Aurum Palace ignores me

26th Jun. 2021, at 05:51 pm CEST#2
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They also seem to have a UK Gambling Commission license, which I consider to be much more reputable than the MGA.

However, the site itself doesn't look particularly reputable. How much money is involved?

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