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# Other Casinos #: Attention!!!!!!!Dogsfortune suspends account and withholds 1000 euros without reason (Page 2)

Topic created on 02nd May. 2022 | Page: 2 of 2 | Answers: 17 | Views: 3,061
gamble1
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Krabbenburger wrote on 03.05.2022 at 15:33
They list every casino there even the crappiest demolition backyard casinos
The Dogsfortune casino is listed there as a new casino without experience values.
Once there are a few unsolved cases Dogsfortune Casino gets a very bad rating . After the correspondence of the TE with the casino I would say that it will not take long until the store has a very bad ranking there.

Yes I think so or so this is a fight against windmills is a casino broken from the reputation come two new

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Anonym
So I will certainly not call in an attorney. That brings nothing anyway. So with " that I have damaged their allegedly good reputation", is probably meant that I got after 5 days no response to Responsible gaming and to the Verification of my documents. Then I actually wrote to casinoguru. This is now supposed to be the reason why they take away 1000 euros from me and then really write they do not get a cent. Who writes something like that please? This completely destroys the reputation. How can you write something like that. They take away 1000 euros simply, without me against any things of the terms and conditions of the casino have violated nor any conditions have not met. So about I have never heard of a casino and witnessed. How can you harm yourself so. I have pointed out the casino several times that such a procedure will destroy the entire reputation. They wrote me only " they do not get a cent "

I have filed a complaint. The casino will certainly not respond to casinoguru or possibly invent things that are not true. I have documented all things. They would be better advised to pay out the money and avoid due bad reputation

But the money is gone. I think so too. I have already played at least 20 providers, but I have never experienced a casino like this. They just take your money away

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Falke
Expert
Brasil wrote on 03.05.2022 at 16:54: So I will certainly not call in an RA. That brings anyway nothing. So with " that I have damaged their supposedly good reputation", is probably meant that after 5 days I got no response at all to Responsible gaming and to the Verification of my documents. Then I actually wrote to casinoguru. This is now supposed to be the reason why they take away 1000 euros from me and then really write they do not get a cent. Who writes something like that please? This completely destroys the reputation. How can you write something like that. They take 1000 euros away simply, without me against any things of the terms and conditions of the casino have violated nor any conditions have not met. So about I have never heard of a casino and witnessed. How can you harm yourself so. I have pointed out the casino several times that such a procedure will destroy the entire reputation. They wrote me only " they do not get a cent "

I have filed a complaint. The casino will certainly not respond to casinoguru or possibly invent things that are not true. I have documented all the things. They would be better advised to pay out the money and avoid due bad reputation

But the money is gone. I think so too. I have already played at least 20 providers, but I have never experienced a casino like this. They just take your money away

Then don't play in such crap houses in the future. Sorry, but how do you actually get the idea to play in a casino with a Curacao license which is completely new, has no positive references and nothing else is known.

People are skeptical about every little thing, but just depositing money at some casino that probably belongs to some dubious people from Bulgaria, so you have no problem.

Nevertheless my Tip to you. Threaten them with the fact that you will write to the game manufacturers. Tell them that you are an Affiliate and that you have a big german website and that you wanted to include them in your program and so on.
Tell them that you have good contacts with the regulator and will take away their license etc.
Just try everything to convince them that it would be a good idea to pay you the money

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Falke
Expert
And oh yes. I can't even find a Curacao license there. Except that they claim to have one, there is no indication that it is so. At least no logo on the website which directs you to Curacao and no license number

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Anonym
1. Failure to comply with the responsible gaming
2. Not carrying out kyc Verification process although all documents were sent more than 100 hours ago.
3. No reply to any mail for 5 days. In chat you are simply blocked.
4. Payout is denied.
(...)

This complaint can be read at Guru, probably from you?

The verification of the documents usually takes 72 hours, but there are often delays. This can then actually take times 1-2 weeks. Of course annoying and not justifiable!
I would be interested in why you criticize the "non-compliance of responsible gaming" and even list this first...

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Anonym
Falke wrote on 03.05.2022 at 21:47: And oh yes. I can't even detect a Curacao license there. Except that they claim to have one there is no indication that it is so. At least no logo on the website that directs you to Curacao and no license number

I can't find any logo or license either. In addition, I can not click on the terms and conditions, does not work! Possibly it is a casino without a license and therefore illegal. Very surprising that Guru&Co. have not noticed this...

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gamble1
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Royal777 wrote on 04/05/2022 at 12:57 PM
I can't find a logo or license either. Also, I can not click on the T&Cs, does not work! Possibly it is a casino without license and therefore illegal. Very surprising that Guru&Co. have not noticed this...

AGB's also go everything else is displayed but a license is not listed only the hint that they operate via Curacao

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Anonym
I complain about the non-compliance of Responsible gaming because these functions are indicated on the page. I wanted to have an area locked because I do not use it. For this I wanted a limit on daily transactions . Both were ignored and never processed. Not until now
On due Verification I have never received a response.

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