Casino atlanticspins.com does not pay my win (300 €). There is no reason for this - no Bonuses, documents submitted on time and properly.
Payouts take 48 hours in this casino according to the operator. However, a payout does not take place and one does not receive any notification about the status of the payment.
In the customer chat you are then fobbed off with the statement that you should come back tomorrow and ask whether the documents are now verified - as if that were the responsibility of the customer to regularly find out whether the casino employees are doing their job. Ridiculous!
After this statement, the chat is always automatically terminated without giving you a chance to reply or complain.
So this is just stalling tactics to specifically cheat customers out of their win.
My advice therefore: Do not play in this casino, it is not worth it!
Atlanticspins.com does not pay out win of 300,-€.
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Payouts take 48 hours in this casino according to the operator. However, a payout does not take place and one does not receive any notification about the status of the payment.
In the customer chat you are then fobbed off with the statement that you should come back tomorrow and ask whether the documents are now verified - as if that were the responsibility of the customer to regularly find out whether the casino employees are doing their job. Ridiculous!
After this statement, the chat is always automatically terminated without giving you a chance to reply or complain.
So this is just stalling tactics to specifically cheat customers out of their win.
My advice therefore: Do not play in this casino, it is not worth it!
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