Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Atlantic Spins has problems, but does not return deposit!

Topic created on 03rd Feb. 2021 | Page: 1 of 1 | Answers: 1 | Views: 882
Novo1488
Visitor
Good morning,

i have been arguing with Atlantic Spins (partner of Karamba, Hopa, MagicRed etcpp) for days.

I disskutiere since 29.01.2021 with the support. The Deposit has been posted but the bonus has run into an error
I can neither play the game nor use the bonus

Atlantic Spins but only gives copy & paste tips and does not address the problem. Despite screens etc.

And you refuse to pay me the deposit because it is posted correctly.

Play Fruit Friends.

Does anyone have similar experience.

Thank you have a nice day

VIP status in all partner casinos between bronze and silver -.-

This post has been translated automatically

Novo1488
Visitor
Hello Rene,

thank you for contacting us at Atlantic Spins.
I am very sorry that you have had so many problems on our site and that our customer service has disappointed you.
Unfortunately, the technical issue is still not resolved and it has already been escalated with the technical department
You can request the withdrawal of your last Deposit immediately as we have removed the remaining revenue.
I have forwarded your complaint to our management. You will be contacted by us within 48 hours.

For more information, please do not hesitate to contact us anytime via online chat, or send an email about contacting us.

With kind regards

KatjaN
Account Manager
Atlantic Spins


Problem solved!

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:05 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately