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# Other Casinos #: AresCasino does not pay out money

Topic created on 07th Nov. 2018 | Page: 1 of 1 | Answers: 6 | Views: 2,940
Liselo

AresCasino does not pay out money

7th Nov. 2018, at 09:18 am CET#1
0 Likes

Nobody has liked this post so far
Hello,

i have been running after the payout of my wins for almost 4 weeks now. But no one at arescasino support reacts anymore

It is about requested payouts in the amount of 2450€ + 1450€ and an open balance of 1004€. The withdrawals are in the status completed. (The account Verification was already completed and I have already been paid 600€. Now I am supposed to verify again, but no response to that either). For days the chat referred me to support@arescasino.com. But there comes unfortunately as said no more reaction
Yesterday evening then in the chat times a new statement: According to chat everything is completed and I should turn to my bank where the money is. But what should they do? Complete nonsense.

The excerpts of my e-mails show the problem quite well:

Hello,

when will I receive my payouts to my account? According to their chat, the money should actually be there already. The status is "completed". However, there is no receipt of money.
How long should I wait?

Greetings


----

Hello? Why are my mails not answered, but simply ignored?

Would you please still answer and edit my questions (see below)? Slowly something has to happen! When will I receive my payouts?

------

Dear Sir or Madam,

my payment (2450€ + 1450€) has still not been made. In addition, I have another 1004€ open for payout. Unfortunately I have to verify my account again before a payout can be made. Why also always... where my verification had nevertheless already long ago taken place. Nevertheless, I have sent you my documents by mail for renewed verification. Unfortunately, it was not possible for me to upload the files directly on your homepage.
Now my concrete questions with the request for a concrete answer:

1. when is the payout of my 2450€ + 1450€?

2. when will my verification be processed so that I can withdraw the other funds of my account?

3. why is it taking so long? I find this extremely unfortunate and unserious as the whole process of withdrawal takes place.

4. is it a coincidence that since I won something, I can no longer play the slot game Blackjack?

Unfortunately, the translation of your last e-mail was not really understandable. Therefore, you are welcome to answer me in English. Enclosed again the Google translation of this mail, so that it is a little easier for you

I ask for timely feedback and finally a solution.

With kind regards


-----------

> Sent: Monday, October 29, 2018 at 1:21 PM
> From: "support@arescasino.com" <support@arescasino.com>
> To:
> Subject: Re: payment has not yet been solved. Payment has not yet been solved
&gt
> Hello, Nils! According to your last screenshot we don't see any problems and you have already received what you lost. Have a good time. Sincerely, Your Customer Service Team Arescasino.com ---- On Sun, 28 Oct 2018 10:02:38 +0200


---- (Translation in the Screenshots) Hello dear ares Casino team, would you please give me some feedback? I am sorry to say that I am no longer receiving any responses from you. The chat says I should contact you. Please check my withdrawals urgently. I have cashed out 2x money. 1x 2450€ and 1x 1450€. The first payout is already almost 3 weeks ago and the money is still not on my account. I had already let me pay out something and that went much faster. Where is the problem and when can you solve it? Attached is a screenshot of my transactions + the translation. I would appreciate a reply as soon as possible. Many greetings "




Can anyone give me a Tip on what else I can do?</support@arescasino.com>

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Anonym

AresCasino does not pay out money

7th Nov. 2018, at 09:29 am CET#2
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I'll write you a private message. Have a look! lg

This post has been translated automatically

upola
Legend

AresCasino does not pay out money

7th Nov. 2018, at 10:22 am CET#3
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They still find people who Deposit there.
Ares Casino is a fake casino, I wish you get your money...but the chances are not so good.

This post has been translated automatically

Anonym

AresCasino does not pay out money

7th Nov. 2018, at 10:52 am CET#4
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Can anyone give me a hint what else I can do?


You can do nothing but wait, the site can pay out but it must not. You can do nothing but find someone who knows it very well - here was once one who said the pay out and he can help there. But for a long time nothing heard from him and cases he could not solve.

So you can only wait, but I understand why you play in such a bad casino - they offer a very high Bonuses and slots (faked) that are currently no longer available for the German market. But you should be aware that you can not ask a regulatory authority here, nor a larger site (on askgambler is the site terminated) - there you can see complaints whether the casino reacts at all and how to react.

Wish you good luck with getting your money, but either you will have to wait a very long time or never get it. Have already read great chats from them "If you dont charge more than you Deposit all is ok" .

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spielo
Rookie

AresCasino does not pay out money

7th Nov. 2018, at 11:11 am CET#5
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But for a long time nothing heard from him and cases he could not solve either.


I no longer write here, I prefer to leave that to the responsible operators. But I would like to mention that everyone got his money "sooner or later" I have helped here. However, I have carried out on another platform, because it was always about the same casino!

Have fun you all yet

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Liselo

AresCasino does not pay out money

13th Dec. 2018, at 10:13 am CET#6
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Nobody has liked this post so far
Even after another 4 weeks the money is not there...

This post has been translated automatically

upola
Legend

AresCasino does not pay out money

13th Dec. 2018, at 10:38 am CET#7
0 Likes

Nobody has liked this post so far
Then write to spielo, who has a good connection to the super reputable Ares Casino

This post has been translated automatically

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