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# Other Casinos #: Allegedly violated bonus condition (tsars casino)

Topic created on 09th Oct. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,163
veliard

Allegedly violated bonus condition (tsars casino)

9th Oct. 2021, at 12:29 pm CEST#1
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Hello all,

had deposited at tsars 200€ with 150% bonus. 500€ was then turned into 3400€
made and it was all converted.

When I looked at my account were only the 200€ I had deposited there. Reason would allegedly that I had played at Madame Destiny Megaways 5x on 4€.
Max Bet would be 3€. In the chat I had to correct even the support because the opinion was 2€ Max Bet
I had to search dan first and show that it was 3€

I am 100% sure that I had only played between 1-3€. More was not there. That can not be it but really, anyone had a similar case? Do I have even a small chance of goodwill (although I am as I said sure, have kept me to the conditions). Is it also possible that the players behind the light lead and so want to get rid of?

looked forward to 3400€ and now gone ?

This post has been translated automatically

genrix
Top Member

Allegedly violated bonus condition (tsars casino)

9th Oct. 2021, at 02:42 pm CEST#2
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Look in your transactions, if there is a bet of 4€, then you have probably played on 4€.
Otherwise argue with your history

This post has been translated automatically

Anonym

Allegedly violated bonus condition (tsars casino)

10th Oct. 2021, at 01:31 pm CEST#2
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You cannot be quite so sure when you think about goodwill...

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veliard

Allegedly violated bonus condition (tsars casino)

10th Oct. 2021, at 02:00 pm CEST#3
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Autonym wrote on 10/10/2021 at 13:31: You can't be quite so sure when you think about goodwill...

I sit namely at the shorter lever, there we must not fool ourselves. In addition, I have unfortunately not found where I can look into the transactions of the games themselves. The only possibility was that they showed me an excerpt


I accidentally opened the game, spun a few times and looked that it is not over 3€ and then directly out because I wanted to make later when the bonus would be implemented directly a few feature buys. So my plan, but well. I can not prove it but I do not play for the first time with bonus and had this already very often converted and could also pay out. Since I take care of course already well on it that I keep to everything 🙃 In addition, I have only turned a few times, and when I went back into the game after the story was the bet on 1.20 € and there was still a win because that was not yet booked, have since quickly left the game.

Well. More I can not say.
Found the casino really good. Had fun..

This post has been translated automatically

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