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# Other Casinos #: AlfCasino - No bonus credit because already played

Topic created on 16th Dec. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,260
GamblerK795
Rookie

AlfCasino - No bonus credit because already played

16th Dec. 2020, at 02:32 am CET#1
0 Likes

Nobody has liked this post so far
https://alfcasino.com/de/

Got an email that I can get a 200% bonus up to 50 euros, have there then 30 euros deposited and had not directly the bonus on it but Instead, a chat window opened, in this chat window I had to wait 15-20 minutes until someone has answered there, a normal thinking person now thinks: yes ok, I play on the side already times and wait until the answer there.

At some point came the answer with Google Translator, which went back and forth, until I was told that I can not get bonus credit, because I have already played from the money, and that's in the terms and conditions in it...

For me, such a thing is pure fraud, I have NEVER experienced that I have to write to support for a bonus and that I have to wait 20 minutes until I get what and can play...

This post has been translated automatically

Cole666
Top Member

AlfCasino - No bonus credit because already played

16th Dec. 2020, at 07:01 am CET#2
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Nobody has liked this post so far
Partly normal. But is almost always in the terms and conditions if the bonus is not added, first report to support. And do not make any bets beforehand

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