# Other Casinos #: 5Gringos does not pay out (Page 2)
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5Gringos does not pay out
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Langhans_innen
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5Gringos does not pay out
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Pardon, my mistake. Still, there is little you can do about it.
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5Gringos does not pay out
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Langhans_innen
Casinos that rip off the player certainly do not pay first 8k from the same block the account and good is
It looks more like the TE had fallen through a check in connection with the documents or but was blocked somewhere else or already had an account or or or
Fact is such a behavior is even for Curacao casinos strange and the 8k were certainly not paid out because the intern has tipped coffee over the keys and thereby has come on sending
Edit: If they even demand the 8k back, this also speaks for the fact that something is wrong with the win so my Tip system error or AGB and bonus violation
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5Gringos does not pay out
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With large sums it is then but disgusting. But I mean from min. 10k.
Have you played with a bonus? Is there a person in your household who also plays there? Send the nix back, legally they can you anyway nothing
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5Gringos does not pay out
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Well, so if you pay out and then only checks whether the user has violated the terms and conditions, that is in any case not serious even if he has violated it
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5Gringos does not pay out
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Paddington
I do not understand this black and white thinking regarding Malta and Curacao casinos.
So according to the motto Malta good, Curacao bad.
This has nothing to do with reality
Of course there are absolute dirt casinos with Curacao license but such there are also with Malta license.
What many here is also not clear that many casino groups both Malta and Curacao casinos operate. Partially probably even from the same office.
For the companies this makes sense because of the liberal legislation in Curacao and the possibility to serve more markets.
By the way, the 5Gringos has a connection to the casinos operated by Romix Ltd. in Malta (among other things, the Light Casinos) I think that was even advertised here.
I personally can only advise everyone in the Curacao casinos of Rabidi N.V as well as the Malta partner casinos of Romix Ltd to gamble. These are absolutely unserious dirt stores.
I can only advise the TE to file a complaint with Casino Guru or with the licensing authority in Curacao.
There are by the way in total 4 master licenses in Curacao.
5Gringos has a license from Antillephone 8048/Jaz. This is one of the better licenses in Curacao there you can also file a complaint, but I would first go the way through Casino Guru.
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5Gringos does not pay out
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hustlehoff
It may be that there are some Curacao casinos that are very good, but if there are problems you have higher chances to get them arbitrated at MGA casinos. I have often seen Platin stubborn in the first instance (live chat) and then when asked by GJ showed goodwill and paid out funds. Without GJ, I wouldn't know how to contact any of the Platincasino managers. You can't expect that with 5Gringos, for example. Here the funds were confiscated and they even asked the player for a refund without giving any reason. No matter where I played, if I was guilty of something, I was told immediately with the first contact (e.g. payout was canceled because the wagering is not ready yet). The reasoning "the admins would have decided so" sounds like arbitrariness to me. What will the TE do if they do not respond to his request and do not tell him the reason? Then he has to report the problem somewhere else and that pulls on nerves. In addition, Curacao is not a member of the EU, but Malta is and there can take legal action with less stress.
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Platin is a bad example . Because they are a serious casino . I would not gamble there anymore because of very low RTPs but regardless they are good .
In good casinos you get problems solved if you are in the right. No matter Malta or Curacao or anywhere else
The chat support is often cross but you can also solve problems through internal complaint procedures.
You do not even need a mediator.
There are many platforms that help you with casino problems, even at Curacao casinos.
But if you were to play at the Malta casino Lapilanders, neither GJ nor any other platform could help you. Lapilanders and the associated group are pretty much the dregs of the casino industry. The fact that this group has a Malta license shows how worthless this license is.
A court case in Malta would be worthwhile only from a win of 25k € because of time, court costs and legal fees. Apart from that we are talking about Maltese courts that are closely intertwined with politics and the casino industry. There your chances are anything but good even if you are in the right. EU or not .
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5Gringos does not pay out
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Platin I have mentioned as an example, because I have played there. Have only played at Wunderino (before the max rule), Platin and Pino. Whether that is because of the MGA license or not I do not know, but there I have eig. good experience. Other casinos I have not yet tried. I would also choose a Curacao casino, however, it is with me so that I like uncomplicated and fast payouts. Have often read that the Curacao casinos are not so good in terms of payout time. Some take several weeks. Imagine you win 25k and have to wait 3 weeks for the payout with no assurance that the money will even arrive. Those 3 weeks will be pure hell and it will spoil your joy of your win. Most MGA casinos pay out super fast (max 72h) and that is actually the most important argument for me. Of course there are cases where Platin takes a week or so, but mostly these cases have to do with technical problems. In addition, they are more transparent. If I would get as an argument "win was canceled because the admins have decided so" I would freak out inside. No clear reasoning and if you accuse the player, then I also demand that you tell the player what exactly he has done wrong and can prove it. This should take place automatically and not only after demand.
Since the TE has 20k still open it is not far from 25k mentioned by you. So it is about a lot. If it were about 200€, no lawsuit would be profitable, I am also aware of that.
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