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# Other Casinos #: 5.000€ win is deliberately delayed

Topic created on 03rd Mar. 2024 | Page: 1 of 1 | Answers: 4 | Views: 762
Semyberry

5.000€ win is deliberately delayed

3rd Mar. 2024, at 11:35 am CET#1
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I won €5,000 at Jeetcity 2 days ago. Weeks ago I had won 900€ which was in my account within 5 min after the payout. (Without verification) although I had uploaded all documents (for security)
Until today none of my documents have been checked and in the chat I am told to upload xy, which I have already done. Then the guy tells me that he does not accept this document (but it is still marked yellow on my profile) I upload another one... he tells me that it takes 24 hours until he checks it. I would also like to tell you that on the casino's FAQ page it says: "Withdrawals are processed within 1 hour." "Your account will be verified as soon as you upload your document"
So why have I been waiting for weeks?
I was told in the chat that my account does not need Verification for my current withdrawal, although I received an email about this the day before.

Above all, I have become a VIP there and yet I am simply being held up and ignored. Everyone tells me different fairy tales. I want my money... of course it can take a while until something is paid out. But they don't even care about my account NOTHING.
Why does it say on the site that everything is fast if it's not?

They probably think I'm going to gamble the money away. Sorry bad if you can only withdraw €5,000 per month in the casino. I can't win more than that anyway 😂

Do you think that will still work?

This post has been translated automatically

frapi07
Elite

5.000€ win is deliberately delayed

3rd Mar. 2024, at 11:57 am CET#2
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Nobody has liked this post so far

Semyberry wrote on 03.03.2024 at 11:35 am: I won €5,000 at Jeetcity 2 days ago. Weeks ago I had won 900€ which was in my account within 5 min after the payout. (Without verification) although I had uploaded all documents (for security)
Until today none of my documents have been checked and in the chat I am told to upload xy, which I have already done. Then the guy tells me that he does not accept this document (but it is still marked yellow on my profile) I upload another one... he tells me that it takes 24 hours until he checks it. I would also like to tell you that on the casino's FAQ page it says: "Withdrawals are processed within 1 hour." "Your account will be verified as soon as you upload your document"
So why have I been waiting for weeks?
I was told in the chat that my account does not need Verification for my current withdrawal, although I received an email about this the day before.

Above all, I have become a VIP there and yet I am simply being held up and ignored. Everyone tells me different fairy tales. I want my money... of course it can take a while until something is paid out. But they don't even care about my account NOTHING.
Why does it say on the site that everything is fast if it's not?

They probably think I'm going to gamble the money away. Sorry bad if you can only withdraw €5,000 per month in the casino. I can't win more than that anyway 😂

Do you think that will still work?

I did a little research on the casino. It seems that the rejection of documents is a common scam by the casino.

Caisno is part of Dama N.V.. They have some good casinos, but also many bad ones.

Unfortunately, there is nothing more you can do than be patient and send your documents. Perhaps explain in an email exactly what information can be found in the documents and that it is also a recognized document. But that's all I can think of.

Yes, you could win more than €5,000, but you would have to have your total winnings paid out in several months. In other words, if you were to win €15,000, you would have to withdraw €5,000 every month for 3 months.

This post has been translated automatically

Semyberry

5.000€ win is deliberately delayed

3rd Mar. 2024, at 12:12 pm CET#3
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Yes, that's what I mean! I can't win more than €5,000 this month because they have a monthly limit. And to be honest, if I have to wait and be kept waiting like this, I don't want to win 15,000 in this casino..

Thank you

This post has been translated automatically

frapi07
Elite

5.000€ win is deliberately delayed

3rd Mar. 2024, at 12:28 pm CET#4
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Nobody has liked this post so far

Semyberry wrote on 03.03.2024 at 12:12: Yes, that's what I mean! This month I can't win more than €5,000 because they have a monthly limit. And honestly, if I have to wait and be held up like this, I don't want to win 15,000 in this casino..

Thank you

Well, if you win €10,000 in one go, then you'll have to do it for better or worse ^^ But the way you wrote it, you'd think you couldn't win more than €5,000 a month.

But yes, I wouldn't want the headache. Try writing a complaint. There are sites that are there for that. Unfortunately, I can't post the name of the site here because Gamblejoe considers it a competitor site. But with a little research you can easily find the site.

This post has been translated automatically

Semyberry

5.000€ win is deliberately delayed

3rd Mar. 2024, at 02:17 pm CET#5
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Nobody has liked this post so far
Yes, I've already written the complaint and I'm waiting for confirmation. I think this is the page you mean!
I hope that will help ...

This post has been translated automatically

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