# Other Casinos #: 24 Bettle casino huge win and money away
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24 Bettle casino huge win and money away
Nobody has liked this post so far
I am also an eccentric casino player and come from Switzerland.
Does anyone have experience at 24Bettle Casino?
I have been playing there for several years, clearly I have lost more than I have won.
Now here comes my account was fully verified. For your information I have lost at least 30'000€ in this time. I also made withdrawals and got the money transferred.
Suddenly about 2 years ago I got a message that the account needs to be re-verified and so on.
I did this , was even personally attended to by the VIP casino manager, etc. The release came, my account seie now again completely verified.
Now it comes, suddenly came the turnaround and I have made huge wins. Partially I had a total of more than 68'000€ Kontoogutahaben.
I then requested the first payout last Friday in the amount of 4'987€. Alright, 24 h to process until release etc. This morning I still had 45'000€ on the account plus the pending payment of 4'987€, gives just under 50'000€.
This morning the VIP manager congratulated me... I had a funny feeling about it... Logged in and my complete balance was gone, as a gesture of goodwill they left me 160€ on it. The requested payout was rejected.
What do you think about this and what can you do???
Thank you for your valuable contribution.
Kind regards
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24 Bettle casino huge win and money away
Nobody has liked this post so far
Usually such cases occur only due to double accounts or bonus violations and very rarely at casinos where you play for ages
This post has been translated automatically
24 Bettle casino huge win and money away
Nobody has liked this post so far
Thank you for your message.
Following is the reason:
Hello Domenic,
I have really bad news and I am so angry that I have to tell you that your payout is not possible because you violated the 30% rule.
This rule is explained in this screenshot - You can find more about these terms in the following link - https://www.24bettle.com/en/bonus_terms
What does it mean? - It means that your balance will be restored to its original level and you can start playing again. Be careful when it comes to the 30% rule
To explain what you should do - if you have a total Deposit balance of 100eur - the maximum bet should be 30eur, not more, because this will happen again
You have at the moment 160eur that you had when you deposited - your maximum bet is - 48eur
I am here if you need anything!!!
Have a nice day!
Funny, I have screenshots as proof that I didn't violate this rule...etc. Bonus conditions queried until bonus conditions were met, watched etc. Also screenshot with current withdrawable account balance, with 100% fulfilled bonus conditions...etc.
A cheek..
Do not know how to proceed, but especially the fact x 1000 € lost, and then 1x huge profit...and so.
Hard to believe😂
Kind regards
Domenic
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24 Bettle casino huge win and money away
Nobody has liked this post so far
This post has been translated automatically
24 Bettle casino huge win and money away
Nobody has liked this post so far
Hello Domenic
So if I understand you correctly you have taken a bonus and only when the Bonusbedinguen were fulfilled and you had only real money on the account more than 48 € bet ?
If that is so then you are absolutely in the right!
The casino belongs to Condor Group . This is a pretty dirty company with a very bad reputation. They are also on various blacklists.
What you can do now is to file complaints with Casino Guru and Askgamblers.
If that doesn't get you anywhere, you should contact the licensing authority MGA in Malta. If all this fails, you can still take legal action.
Since the amount involved is so high, you should contact a lawyer in Malta or use a service like Greentable Legal
They provide a lawyer and only in case of success you have to pay something.
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