Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: 21casino 3100€ cash out denied and cancelled (Page 2)

Topic created on 20th Nov. 2020 | Page: 2 of 2 | Answers: 12 | Views: 2,812
Betfree92
Visitor
Yes but have effectively won only 6.20 in the fs games so that is the bonus amount that must be effectively converted with the 35x

This post has been translated automatically

gamble1
Icon
I don't play at this casino myself, but I've done some research and found a few things in the terms and conditions

Can it be that you have never played there before? Because in the Agb's it says

9.2

If you have never made a Deposit on the site before, the balance will remain a Bonus money until a deposit is made. Once you make your first deposit, the bonus money in your account will thereafter be subject to the general turnover (play through) requirements. Future no deposit Bonuses will be subject to the general Wagering requirements (playthrough) before a withdrawal can be made. No further deposits are required for this.

Means that the increased turnover requirements are your own fault because you have added bonus money at this moment

And unfortunately if you had read this first you could have played first 10 € without bonus and then take the Fs then you could have converted this without deposit

It didn't take me 5 minutes to find this and I can't say it enough if you don't know a casino study the agb's or ask people who play there

This post has been translated automatically

Betfree92
Visitor
If I would ask a part how high do I put on there never had such problems before ...

This post has been translated automatically

Hot Topics5th Nov. 2024 at 11:49 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately