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# Other Casinos #: 21casino 3100€ cash out denied and cancelled (Page 2)

Topic created on 20th Nov. 2020 | Page: 2 of 2 | Answers: 12 | Views: 2,884
Betfree92
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21casino 3100€ cash out denied and cancelled

20th Nov. 2020, at 10:05 pm CET#11
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Yes but have effectively won only 6.20 in the fs games so that is the bonus amount that must be effectively converted with the 35x

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gamble1
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21casino 3100€ cash out denied and cancelled

21st Nov. 2020, at 12:11 am CET#12
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I don't play at this casino myself, but I've done some research and found a few things in the terms and conditions

Can it be that you have never played there before? Because in the Agb's it says

9.2

If you have never made a Deposit on the site before, the balance will remain a Bonus money until a deposit is made. Once you make your first deposit, the bonus money in your account will thereafter be subject to the general turnover (play through) requirements. Future no deposit Bonuses will be subject to the general Wagering requirements (playthrough) before a withdrawal can be made. No further deposits are required for this.

Means that the increased turnover requirements are your own fault because you have added bonus money at this moment

And unfortunately if you had read this first you could have played first 10 € without bonus and then take the Fs then you could have converted this without deposit

It didn't take me 5 minutes to find this and I can't say it enough if you don't know a casino study the agb's or ask people who play there

This post has been translated automatically

Betfree92
Visitor

21casino 3100€ cash out denied and cancelled

21st Nov. 2020, at 08:14 pm CET#13
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If I would ask a part how high do I put on there never had such problems before ...

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