[solved] NY Spins payout duration

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

12th Jun. 2021, at 01:35 pm CEST#1

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Hello @ all

I'm brand new here - have read posts many times, but decided to sign up today as I have a few question marks on my face right now myself.
I recently signed up with NY Spins - requested my 1st withdrawal and verified everything (the email then also already said that further withdrawals go uncomplicated and fast from now on!) - with the Verification then also arrived my withdrawal on Neteller.

On the same day I have again 3 withdrawals at NY Spins requested (Total 2100 euros) - all 3 withdrawals waiting for processing (to see in the transaction overview) - but are out of the page "My pending withdrawals".

I have requested the 3 payouts on 9.6.2021 and until today I am put off. Supposedly the 1st payout takes 2-4 days. Although I now already had a payout on Neteller
Have also written a few times with the live support - yet I have received today on day 3 still no money.

I do not know such a thing at other casinos and am now already unsure, because I have read so much about delays at NYSpins.

Did you also have such problems with the waiting time for the 1st withdrawal?

LG

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Expert

supermode

Forum posts: 1.285 Member since: 02.03.2019

[solved] NY Spins payout duration

12th Jun. 2021, at 04:23 pm CEST#2

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Okay 3 days via E Wallet is really strange. Try trick 17, that has worked for me from time to time: Cancel withdrawals, from 3 make 1 and pay out everything, usually the payout of NY is with me after no later than 5-6h on the Wallet.

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

[solved] NY Spins payout duration

12th Jun. 2021, at 04:50 pm CEST#2

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I can no longer cancel it... that's the strange thing! That the payout is still waiting for approval, I also see only in my transaction overview... Otherwise it is still in "pending payments" - but there it is already long out

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gamble1

Forum moderatorverified

Forum posts: 6.440 Member since: 21.04.2019

[solved] NY Spins payout duration

12th Jun. 2021, at 05:25 pm CEST#3

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Muckilein wrote on 12.06.2021 at 16:50: I can no longer cancel it... that's the strange! That the payout is still waiting for approval, I also only see in my transaction overview.... Otherwise it is still in "Pending payments" - but there it is already long out

That you can no longer cancel it is due to the page there is after a certain time or after logging in again the payout only in the transactions to find the Live Chat can cancel it to you but

My 1 withdrawal took 1 hour without Verification because you are already verified it should go faster but even there the time can take from 1 minute to 1-2 days

how much did you Deposit if I may ask are you in the minus or in the plus I ask for the reason because NY very often requires proof of assets

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Expert

supermode

Forum posts: 1.285 Member since: 02.03.2019

[solved] NY Spins payout duration

12th Jun. 2021, at 05:39 pm CEST#4

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Muckilein wrote on 12.06.2021 at 16:50: I can no longer cancel it... that's the strange! That the payout is still waiting for approval, I also only see in my transaction overview.... Otherwise, it is still in "Pending payments" - but there it is long out

I also had that once, I went into the chat and the support forwarded it to the appropriate team and the payout was thereby released via chat. So it is best to contact support.

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

[solved] NY Spins payout duration

13th Jun. 2021, at 09:10 am CEST#5

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gamble1 wrote on 12.06.2021 at 17:25
That you can no longer cancel it is due to the page there is after a certain time or after logging in again the withdrawal only in the transactions to find the Live Chat can cancel it to you but

My 1 withdrawal took 1 hour without Verification because you are already verified it should go faster but even there the time can take from 1 minute to 1-2 days

how much did you Deposit if I may ask are you in the minus or in the plus I ask for the reason because NY very often asset statements requested

Proof of assets and Co are all available - I was also confirmed that my profile is 100% verified. With the 3 new payouts I have only deposited about 30 euros - then won and paid out and continued to play with the rest...Live chat I had 4x - unfortunately I was always put off there only, that it is in processing and that it just times with the 1st payout takes so long

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

[solved] NY Spins payout duration

13th Jun. 2021, at 12:27 pm CEST#6

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So - small update - After I was then just now again in the live support chat, it was suddenly said, I had to upload my ID!

Please what? To date, it was never the talk, because I got on 9 June an email that everything is fully verified (and I had also uploaded everything before!)

So slowly it becomes me really too colorful there! I would have to wait until tomorrow, until then someone from the responsible place is there.

Caro has kindly already made contact with the manager, who is also only tomorrow back in the house, but I just feel completely screwed by this casino!

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

[solved] NY Spins payout duration

13th Jun. 2021, at 12:42 pm CEST#7

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- So... have the ID then now uploaded for the 2nd time... am curious how long this aria still lasts

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gamble1

Forum moderatorverified

Forum posts: 6.440 Member since: 21.04.2019

[solved] NY Spins payout duration

13th Jun. 2021, at 03:49 pm CEST#8

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Muckilein wrote on 13.06.2021 at 12:27 pm: So - small update - After I was then just now again in the live support chat, it suddenly said I had to upload my ID!

Please what? To date, it was never the talk, because I got on 9.June an email that everything is fully verified (and I had also uploaded everything before!)

So slowly it becomes me really too colorful there! I would have to wait until tomorrow, until then someone from the responsible body is there.

Caro has kindly already made contact with the manager, who is also only tomorrow back in the house, but I just feel completely screwed by this casino!

I can understand your frustration there is unfortunately some things go wrong as far as communication is concerned the support means it well they can do nothing for it

I think not the badge is the problem but if Caro is already on it then that will be fine the manager has the view I'll keep my fingers crossed for you

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Muckilein

Topic Creator

Forum posts: 9 Member since: 12.06.2021

[solved] NY Spins payout duration

13th Jun. 2021, at 09:05 pm CEST#9

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Liked this post: supermode

I received my money earlier - whoever had to do with it - thank you very much

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NYspins: [solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

[solved] NY Spins payout duration

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