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NYspins: Nyspins wants all transaction data and thus delays payout

Topic created on 05th Dec. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,193
Dongani
Casino NYspins gives exact details of what they need for verification. However, the bank account is simply not accepted! There are several possibilities according to Nyspins, e.g. an original bank statement, but if you blacken the transactions it will not be accepted. They say they only need the name of the bank, your name and the account number on the document, but apparently the transactions are very important for the casino, because I have given them the other information 5 times, but they always say something is missing. Since you can no longer print statements, the only option is to download a statement online and it covers an entire month. If you send only the first page, they tell you that they don't accept screenshots of pdf documents, only the complete downloaded one. If you blacken it, it will not be accepted either. This means that I have to provide them with a whole month of transactions? This can't be the case if you just want to check if there is an account

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Ellenv
Hello also we have the problem with nyspins. Everything that the gentlemen need for Verification has arrived there according to chat. On the email that the account is verified, we are still waiting until today.the game is now going on since the 2.12. so and you just do not want to pay out the win of 900 euros and let each time again come up with new nonsense. In the meantime, the money was also booked back to the player account which we have of course immediately instructed again for payment. Do you have any idea what we can still do that it finally comes to payout

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Katharina2
Top Member
IThis is of course a problem, with only allowed 1000 € Deposit, if they
get this at all so. That's one thing and another thing
i do not understand why they let you play without the Verification is completed
is completed. According to guidelines they have to do that before and they are not allowed to let you play.
Anything else can end up in fraud

As for the account, they are only entitled to account number and address. Have times
briefly checked and there I have in my bank mail a statement of charges, where only
some text the Kto.-Nr. and address is to be seen. Everything in PDF format and printable
or send directly. Do not you have that ?

I had once printed an account statement, cut the paper and the numbers nicely
covered, so that only Kto.-Nr. + address was to be seen. This then with a mirror-
Camera photographed (simple Digi, was them too blurred) and only then came the OK.
I always had to note that all four corners were perfectly visible.

That was before the 15.10.; only now one must point out the gentlemen OC operators also times
that they have to do the verifications before the first game (according to the guidelines) and not
and not the other way around. Everything else can not be recommended
be recommended.

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