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Novoline: Loss reduction without activity in the account

Topic created on 07th Jun. 2024 | Page: 1 of 1 | Answers: 3 | Views: 708
Daniel1988
Top Member
Hello everyone,

I noticed 2 days ago when I logged in that my losses were reduced from just under €1,000 to around €750 compared to the bets.
This happened within 2 days and during this time I did not claim a bonus, did not play and did not Deposit a cent.
I only saw this by chance because I was looking at the bonus offers and then I was shown different loss amounts in the pop-up on 2 consecutive days.
How can this be and has anyone else seen anything similar?

This post has been translated automatically

Hanshanshans
Elite
Without knowing what kind of casino it is, I suspect a D license, I can think of a simple explanation...
The last 30 days are always displayed in the win/loss overview. The activity before that, in this case day 31 or 32, disappears from the overview or from the calculation. This is why the win/loss total changes.

This post has been translated automatically

Daniel1988
Top Member

Hanshanshans wrote on 07.06.2024 at 10:58 am: Without knowing what kind of casino this is, I guess D-License, I can think of a simple explanation...
The last 30 days are always displayed in the win/loss overview. The activity before that, in this case day 31 or 32, disappears from the overview or from the calculation. This is why the win/loss total changes.

Ok, thanks for the info!

It made me a bit suspicious, at first I thought there was unauthorized access to my player account.
I had never noticed anything like this before.

This post has been translated automatically

frapi07
Elite

Daniel1988 wrote on 07.06.2024 at 12:12 pm:

Ok, thanks for the info!

Made me a bit suspicious, at first I thought there was unauthorized access to my player account.
I had never noticed anything like that before.

It's also the case with Tipico, so I agreed with HansHansHans with a Like

This post has been translated automatically

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