Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Novoline: Loss reduction without activity in the account

Topic created on 07th Jun. 2024 | Page: 1 of 1 | Answers: 3 | Views: 653
Daniel1988
Top Member
Hello everyone,

I noticed 2 days ago when I logged in that my losses were reduced from just under €1,000 to around €750 compared to the bets.
This happened within 2 days and during this time I did not claim a bonus, did not play and did not Deposit a cent.
I only saw this by chance because I was looking at the bonus offers and then I was shown different loss amounts in the pop-up on 2 consecutive days.
How can this be and has anyone else seen anything similar?

This post has been translated automatically

Hanshanshans
Elite
Without knowing what kind of casino it is, I suspect a D license, I can think of a simple explanation...
The last 30 days are always displayed in the win/loss overview. The activity before that, in this case day 31 or 32, disappears from the overview or from the calculation. This is why the win/loss total changes.

This post has been translated automatically

Daniel1988
Top Member

Hanshanshans wrote on 07.06.2024 at 10:58 am: Without knowing what kind of casino this is, I guess D-License, I can think of a simple explanation...
The last 30 days are always displayed in the win/loss overview. The activity before that, in this case day 31 or 32, disappears from the overview or from the calculation. This is why the win/loss total changes.

Ok, thanks for the info!

It made me a bit suspicious, at first I thought there was unauthorized access to my player account.
I had never noticed anything like this before.

This post has been translated automatically

frapi07
Elite

Daniel1988 wrote on 07.06.2024 at 12:12 pm:

Ok, thanks for the info!

Made me a bit suspicious, at first I thought there was unauthorized access to my player account.
I had never noticed anything like that before.

It's also the case with Tipico, so I agreed with HansHansHans with a Like

This post has been translated automatically

Hot Topics18th Nov. 2024 at 04:43 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately