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Nordslot: [solved] Nordslot requires verification although account is already verified?

Topic created on 04th May. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,276
illskillz22
Rookie
Hi people

The following problem, Nordslot wanted umpteen documents from me to process my withdrawal until a few weeks ago, after 2 weeks and a lot of back and forth I was fully verified and the withdrawal was approved

Now I could again bring a slightly higher sum iHv. 1200€ to the payout
After 48h I wrote to the support and asked when I can expect about the processing of the payout, whereupon the support man said that my account is probably not verfilzterer and I should please once upload my ID and a proof of address, because this is not complete?

But I have both the confirmation by mail from Nordslot that both my address and my account are both completely verified and the confirmation of the withdrawal which would not have been processed without Verification
Is probably either a stalling tactic or I do not know..

And I thought that after successful verification everything goes faster, well thought wrong

/Addendum: Sabine has now forwarded it to someone who probably cares about it, let's see what comes around.

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Anonym
Either the support dawdles or it is due to the update of the terms and conditions (6.4.22), which is why you would have to verify again. Sabine will surely solve the problem!

Congratulations on the win

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illskillz22
Rookie
Thank you
Which update of the terms and conditions? Have now found nothing in a hurry

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Anonym
illskillz22 wrote on 04/05/2022 at 16:12: Thank you
Which update of the terms and conditions? Have there now nothing found in a hurry

The terms and conditions were last updated on 06.04.2022, at least it is mentioned in the terms and conditions. What this update includes I do not know....

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TWiSTeD
Top Member
had to verify me at rant and woopwin two/three weeks ago again, ka why. but went through quickly.

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illskillz22
Rookie
Short update from my side, money is on it and without re-verification or the like
Many thanks again to Sabine and Julian from gamblejoe!

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Julian
Elite
Since the thread creator has received his payout and the issue has thus been resolved, I will close the thread.

This thread was closed

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