[solved] Nordslot requires verification although account is already verified?
4th May. 2022, at 03:03 pm CEST#1
0 Likes
Nobody has liked this post so far
Hi people
The following problem, Nordslot wanted umpteen documents from me to process my withdrawal until a few weeks ago, after 2 weeks and a lot of back and forth I was fully verified and the withdrawal was approved
Now I could again bring a slightly higher sum iHv. 1200€ to the payout
After 48h I wrote to the support and asked when I can expect about the processing of the payout, whereupon the support man said that my account is probably not verfilzterer and I should please once upload my ID and a proof of address, because this is not complete?
But I have both the confirmation by mail from Nordslot that both my address and my account are both completely verified and the confirmation of the withdrawal which would not have been processed without Verification
Is probably either a stalling tactic or I do not know..
And I thought that after successful verification everything goes faster, well thought wrong
/Addendum: Sabine has now forwarded it to someone who probably cares about it, let's see what comes around.
This post has been translated automatically
Anonym
verified
Former Member
[solved] Nordslot requires verification although account is already verified?
Either the support dawdles or it is due to the update of the terms and conditions (6.4.22), which is why you would have to verify again. Sabine will surely solve the problem!
illskillz22 wrote on 04/05/2022 at 16:12: Thank you
Which update of the terms and conditions? Have there now nothing found in a hurry
The terms and conditions were last updated on 06.04.2022, at least it is mentioned in the terms and conditions. What this update includes I do not know....
[solved] Nordslot requires verification although account is already verified?
Nobody has liked this post so far
The following problem, Nordslot wanted umpteen documents from me to process my withdrawal until a few weeks ago, after 2 weeks and a lot of back and forth I was fully verified and the withdrawal was approved
Now I could again bring a slightly higher sum iHv. 1200€ to the payout
After 48h I wrote to the support and asked when I can expect about the processing of the payout, whereupon the support man said that my account is probably not verfilzterer and I should please once upload my ID and a proof of address, because this is not complete?
But I have both the confirmation by mail from Nordslot that both my address and my account are both completely verified and the confirmation of the withdrawal which would not have been processed without Verification
Is probably either a stalling tactic or I do not know..
And I thought that after successful verification everything goes faster, well thought wrong
/Addendum: Sabine has now forwarded it to someone who probably cares about it, let's see what comes around.
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Liked this post: illskillz22
Congratulations on the win
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Nobody has liked this post so far
Which update of the terms and conditions? Have now found nothing in a hurry
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Liked this post: illskillz22
The terms and conditions were last updated on 06.04.2022, at least it is mentioned in the terms and conditions. What this update includes I do not know....
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Liked this post: Anonym, illskillz22
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Liked this post: Anonym, Sabine
Many thanks again to Sabine and Julian from gamblejoe!
This post has been translated automatically
[solved] Nordslot requires verification although account is already verified?
Liked this post: illskillz22
This thread was closed
This post has been translated automatically