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N1 Casino: Won bonus not received

Topic created on 24th Apr. 2023 | Page: 1 of 1 | Answers: 4 | Views: 750
BurnBurn23

Won bonus not received

24th Apr. 2023, at 11:46 am CEST#1
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I have been depositing at N1 Casino on and off and suddenly, according to support, I no longer receive a bonus.

Then I made some deposits without bonus and signed up for the Tournament and made 12th place.

But they did not give me my win of 75,-. This is absolutely a scam casino.

PEOPLE LEAVE THE FINGERS OF THIS CASINO!!!

In no case support such a casino. This is a scam and should be closed.

An absolute cheek.

This post has been translated automatically

gamble1
Icon

Won bonus not received

24th Apr. 2023, at 11:51 am CEST#2
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BurnBurn23 wrote on 04/24/2023 at 11:46 am: I deposited at N1 Casino every now and then and suddenly I don't get a bonus anymore according to support. Then I made a few deposits with no bonus. Signed up for the Tournament and made the 12th place. But they did not give me my win of 75,-. This is absolutely a fraud casino.PEOPLE LEAVE THE FINGERS FROM THIS CASINO!!!
In no case support such a casino. This is fraud

Sounds like a matter of interpretation but most of the time the tournament says something like "prizes are subject to the bonus conditions specified by the Provider (casino)" then N1 would even be in the right because they have told you that you will not receive any more Bonuses

Which tournament was it then ?

This post has been translated automatically

hustlehoff
Expert

Won bonus not received

24th Apr. 2023, at 11:52 am CEST#3
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If you would send us the excerpt from the Live Chat where you asked why you don't get paid the prize money from the Tournament, it would be better to understand. So your post only comes across that you are very upset, but we don't know any reasons or details.

This post has been translated automatically

BurnBurn23

Won bonus not received

24th Apr. 2023, at 11:53 am CEST#4
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The Darchen Tournament, It ended yesterday.

This post has been translated automatically

gamble1
Icon

Won bonus not received

24th Apr. 2023, at 11:54 am CEST#5
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hustlehoff wrote on 04/24/2023 at 11:52: If you would send us the excerpt from the Live Chat where you asked why you don't get paid the prize money from the Tournament, it would be better to understand. So your post only comes across that you are very upset, but we don't know any reasons or details.

I think he knew about the exclusion from bonus offers before he participated

This post has been translated automatically

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