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MultiLotto: [solved] Payout "confiscated" / denied (Page 4)

Topic created on 21st Oct. 2019 | Page: 4 of 6 | Answers: 52 | Views: 10,713
Nickii45
Expert

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 12:26 am CEST#31
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Unbeliver wrote on 10/22/2019 at 00:15 AM
First, dear Nikki pops up there only what if you enter the same mail addy and not at any other individual, the TE has used a different... and secondly, not every OC has the same technology, speak that does not work at every OC.
The Verification is also not exactly described, he has verified only to the payout or immediately when registering, probably the second and then they have also checked and have come up anyway, some are just not so fast or but do not have the same technology.

yes can be but you can also overdo it with the terms and conditions every time the same when depositing there are never problems or asks you the oc where you have the money if you Deposit 100 times 50 euros no certainly not but when paying out every time theater is made and only searched for some error....is the same when you deposit with bonus with some are so many games excluded that I could not remember them all so for me with certain oc bonus is excluded ..that nothing goes wrong if I have a win...

but that is also the experience after the years....

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Quippie
Amateur

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 01:04 am CEST#32
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Unbeliver wrote on 10/22/2019 at 00:15 AM
First, dear Nikki pops up there only what if you enter the same mail addy and not at any other individual, the TE has used a different... and secondly, not every OC has the same technology, speak that does not work at every OC.
The Verification is also not exactly described, he has verified only to the payout or immediately when registering, probably the second and then they have also checked and are yet anyway on it, some are just not so fast or but do not have the same technology.

Now we assume only theoretically that he has verified only at payout. How would it behave if he had played with the new account now for 8 months, had paid in 1000 euros monthly during that time and would bring 7000 to the payout with the last Deposit? Theoretically, he would then have to get 8000 back, because he could not have won anything with a single deposit. In that case, the casino would also be against it
As nickii writes, take money immediately. Give money? Nope
I really don't want to take the player completely in defense and in the first moment when I read I also thought, it's my own fault. But in the second I just think, for lack of control he can also nix for.

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v****2

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 01:08 am CEST#33
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if the casino registration mask does not alarm with the same name and
date of birth does not sound an alarm then that is already grossly
negligent and deliberate ! probably even the address was the same
the same. such security tools knows also the last hans wurst
programmer.
conclusion: unethical behavior = dubious casino

and once again you can see that casinos with a
mga license can be just as dubious as your hated
hated curacao license casinos

self blame is the te of course already...he knew that one
that is not allowed and does it anyway ....beautiful bxxxd

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Anonym

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 06:36 am CEST#34
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@Quippie

The number is definitely different, just got a new one and looked it up, the number is different. It is then simply the new one deposited with Schufa.

In any case, you can discuss for a long time, the TE has violated the terms and conditions and thus had bad luck, you can even discuss it to death here, it will not help. If you play with bonus on 10 euros, the money is just as gone, you can now demonize all OCs and enumerate what you want everything, the OC is in the right.

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Felixrl
Experienced

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 08:43 am CEST#35
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I as a casino operator would not pay out, the error is ultimately quite clearly on the side of the player. Nobody can tell me that he did not know that multiple accounts (even if the previous one is blocked) are prohibited.

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upola
Legend

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 09:32 am CEST#36
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Felixrl wrote on 22/10/2019 08:43: I as a casino operator would not pay out, the error is ultimately quite clearly on the side of the player. Since no one can tell me he did not know that multiple Accs (even if the previous is locked) are prohibited.

That's exactly how it is.

I do not want to defend the casino, but he knew that he opens a second account and that it is forbidden.
The TE is solely responsible for the mess.

But the TE is no longer in touch, was probably not so important...or he does not like the answers.
I find it cruel, open a thread, and then do not report more.

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Multilotto_Casino

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 09:50 am CEST#37
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Hello sa_sha,

as you have already mentioned, according to our terms and conditions, only one account per player may be opened.

For data protection reasons, we ask for a continuous conversation directly with our customer service.

With best regards,
Your MultiLotto Team

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Quippie
Amateur

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 09:57 am CEST#38
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Absolutely correct. Feedback would also be interesting. And yes, you are all right in the sense that he acted recklessly and is therefore to blame. Whether I would pay out as a casino operator or not, I don't know. I probably wouldn't pay out either.

The only thing where I just is, why you first allow a registration and verify an account to then refuse a payout. Couldn't they have avoided the whole kerfuffle? Then comes the favorite saying, others Könnens but also, why can not. A casino should also take a step towards the players. Provided, of course, that with the exception of the e-mail address everything else is the same
But without a reaction from the TE, it really can't have been that important.

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upola
Legend

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 10:13 am CEST#39
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Even reputable ones of course look for loopholes to not pay out.
That is why it is so important to stick to the rules, then the reputable casinos also pay out.

I play for about 7 years Online Casinos, once the casino did not want to pay out, because I made a mistake...Have me then as a gesture of goodwill still half paid out

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upola
Legend

[solved] Payout "confiscated" / denied

22nd Oct. 2019, at 10:33 am CEST#40
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What is solved here, he got his money?

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