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MultiLotto: [solved] Payout "confiscated" / denied (Page 2)

Topic created on 21st Oct. 2019 | Page: 2 of 6 | Answers: 52 | Views: 10,814
Anonym

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 07:22 pm CEST#11
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the question is, why one wants to register after a permanent blocking then nevertheless again with the same
same casino again, with the mass of choice, and if necessarily, one could have
before evntl could ask if that goes ok ?

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Nickii45
Expert

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 10:41 pm CEST#12
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Liked this post: Avatar von Topolina Topolina
so i'm starting to find this increasingly strange...... ..he was able to verify his account so they didn't notice that he already had an account years ago

he could have deposited thousands if he hadn't won then everything would have been fancy....

and now where he wins something it says because of ehmaligen account there is not the win... sorry could have noticed them also when verifying.

they just do not want to pay only collect always goes

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Quippie
Amateur

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:06 pm CEST#13
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Nickii45 wrote on 10/21/2019 at 22:41: so comes slowly I find that also always strange...... ..he could verify his account there it is not noticed them that he had an account years ago

he could have deposited thousands if he hadn't won then everything would have been fancy....

and now where he wins something it says because of ehmaligen account there is not the win... sorry could have noticed them also when verifying.

they just do not want to pay only collect always goes


Nickii exactly what I thought. On the one hand, it's your own fault, especially if you still know that you may have registered there. On the other hand, in this case it takes two. In my opinion, in this case, the casino should have taken a good look at itself. On the basis of the name, date of birth, cell phone number or at the latest the ID number, the casino should also have the duty to check that and then the Verification not even to wave through. And as you say, if he had deposited 20x50 euros, then the oc would have taken the money with thanks and perhaps refunded 50 euros in the end. Despite T&Cs, you shouldn't always blame the players. Especially because the one or the other casino itself does not keep to it. Besides, everyone is always talking about player protection. But which one really keeps to it?
Even if AGBs were violated, maybe you could ask MultiLotto about their ADR. Perhaps a settlement can be reached somewhere

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Nickii45
Expert

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:12 pm CEST#14
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Liked this post: Avatar von Quippie Quippie
it's getting worse and worse the players are no longer important to them haubtsache the money rolls with them so long as it is always about the payout is made theater but let's be honest 7000 is not even much for them ...... .if you consider how much daily pay into the oc.... I find if he would have verified in the after o.k. but he did it before and then the oc is in the duty to say ( sorry you had an account here before ) that on the subject of terms and conditions and player protection

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Eckbert
Amateur

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:14 pm CEST#15
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Nickii45 wrote on 10/21/2019 at 22:41: so comes slowly I find that also always strange...... ..he could verify his account there it is not noticed them that he had an account years ago

he could have deposited thousands if he hadn't won then everything would have been fancy....

and now where he wins something it says because of ehmaligen account there is not the win... sorry could have noticed them also when verifying.

they just do not want to pay only collect always goes


So I find it grossly negligent in the knowledge to open a second account despite self-exclusion. And also in general to open a second so. However, clearly so what should be noticeable during registration.... I do not want to reveal too much but here on gamble joe are also listed several casinos (at least 2) of a group where you can open a new account although you are self-excluded in the partner casino (you can also deposit... but pay out!?). I'd rather not say so much more or else here comes another shitstorm.

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Anonym

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:18 pm CEST#16
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So if I lock myself at an OC, even permanently, I let the account open again if I want to play there again. Most of them allow a certain waiting period (usually 7 days) and if the reason given is not Gambling addiction or similar.
I am indeed of the opinion that the OCs, especially those from Malta can now get away with far too much without having to bear any consequences for it, but in this case, unfortunately, only a sorry bad luck about... remains.

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Quippie
Amateur

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:20 pm CEST#17
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Nickii45 wrote on 21.10.2019 at 23:12: it's getting worse and worse the players are those but no longer important haubtsache the money rolls with which so long as it is always about paying out is made theater but we are honest 7000 is not even much for them ...... .if you consider how much daily pay into the oc.... I think if he would have verified in the after o.k. but he did it before and then the oc is in the duty to say ( sorry you had an account here ) that on the subject of terms and conditions and Player protection

Yes and now you also understand how a RTP is calculated. 7 players Deposit 1000 Euro, lose everything. One pays in 40 and wins 7000 Euro, which are not paid out. In the statistics it says, RTP 94,5%. But in reality it means 100% to the casino

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Quippie
Amateur

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:27 pm CEST#18
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Unbeliver wrote on 21.10.2019 at 23:18: So if I lock myself at an OC, even permanently, so I let the account open again if I want to play there again. With most, this goes with a certain waiting period (usually 7 days) and if you have not given as a reason gaming addiction or the like.
Although I am of the opinion that the OCs, especially those from Malta can now get away with far too much without having to bear any consequences, but in this case, unfortunately, only a sorry bad luck about... remains.

Right, you're right, but why can you then register with the same name, the same ID, the same date of birth then at all? And then still in the same casino? And if they refer to the same IP, so he probably has not moved since then. So an IP check would be even easier. Does Gamblejoe also. And every serious casino should have a proper control system. As well as be aware of their social responsibility. Everyone wants to hear nothing about this by referring to the terms and conditions. But if you read through the rulings of the last few months, for which reasons penalties were due, you will quickly notice that casinos are now on very thin ice

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w****g

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:27 pm CEST#19
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-- Post removed due to provocation / insult --

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Anonym

[solved] Payout "confiscated" / denied

21st Oct. 2019, at 11:28 pm CEST#20
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Quippie wrote on 10/21/2019 at 11:20 pm
Yes and now you understand how a RTP is calculated. 7 players Deposit 1000 euro, lose everything. One deposits 40 and wins 7000 euros, which are not paid out. In the statistics it says, RTP 94,5%. In truth, however, it says 100% to the casino

So you can see it but exactly considered it is quite nonsense what you write there....
There are enough people who win something and pay out, if you open a second account you just had bad luck, even if that is only noticeable upon closer inspection!

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