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Mr Vegas: [solved] Missing payout at mr vegas (Page 2)

Topic created on 19th Apr. 2021 | Page: 2 of 3 | Answers: 20 | Views: 5,023
Moorli40
Visitor
And daily greets the groundhog.... Still no result only put off

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droktus
With me, unfortunately, also nothing new. Get on mails no answer and in the chat only the info that it is forwarded.
From tomorrow times inform the MGA but think that this way will also bring nothing.

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Moorli40
Visitor
Yes, they always tell me that they will get in touch by mail... But no one gets in touch. Just poor something like that

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droktus
For a week, the problem is also in my case at Worldpay lt. support
I will try to contact a responsible person at Worldpay and hope that it will finally go further.

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Moorli40
Visitor
Status yesterday, you have sent the day before a new request to much better...I typed directly "worldpay!" I thought it was because of worldpay. Came directly the correction from Live Chat he meant worldpay. Well I'm wondering slowly nothing more. But honestly ask me from time to time more how much nonsense and how much facts I am served.
Remains to be seen how long this will continue

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droktus
With me, unfortunately, no change. I have set a deadline via chat and mail and will hand over the case to MGA/Madre and my lawyer after expiration

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Kleinkariert
Expert
droktus wrote on 11.05.2021 at 19:36: With me, unfortunately, no change. Have set a deadline via chat and mail and will hand over the case to MGA/Madre and my lawyer after expiration.

Purely as a Tip, write Madre directly (MGA goes only if Madre fails). Just that the case is processed there takes a few days, then the resolution can take several weeks. If you have already waited a full week (i.e. 5 business days) then I wouldn't wait long and get the guns out immediately. Mr Vegas is very slow with this and you need to put some pressure on them right away.

Lawyer must be well weighed from the cost/benefit factor. In addition, he must also be able to do something, i.e. have contacts in Malta or be based there.

From experience, however, you need not worry, such cases have actually always been clarified with a little time.

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droktus
Kleinkariert wrote on 05/12/2021 at 00:32 PM
Purely as a Tip, write to Madre directly (MGA only goes when Madre fails). Just that the case is processed there takes a few days, the solution can then take several weeks. If you have already waited a full week (i.e. 5 business days) then I wouldn't wait long and get the guns out immediately. Mr Vegas is very slow with this and you need to put some pressure on them right away.

Lawyer must be well weighed from the cost/benefit factor. In addition, he must be able to do something, i.e. have contacts in Malta or be based there.

Experience shows that you do not need to worry, such cases have actually always been clarified with a little time.

Thanks for the tip. Then I will write to Madre and hope that I have to wait longer than 1 1/2 months.

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Moorli40
Visitor
Update yesterday: The money was credited to my player account. Could now pay it out again but it is not there yet

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Moorli40
Visitor
Money has just arrived

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