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Mr Vegas: [solved] Missing payout at mr vegas

Topic created on 19th Apr. 2021 | Page: 1 of 3 | Answers: 20 | Views: 5,075
Moorli40
Visitor

[solved] Missing payout at mr vegas

19th Apr. 2021, at 10:54 am CEST#1
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On 1.4 I paid out 450 euros to my debit MasterCard at Mr Vegas.
This money was until after Easter still not there. Whereupon I the support aschrieb... Since then I am daily put off one waits for this on the... And since last week one waits now for answer of the Provider Worldpay. Whereas I was just told it would have gone only on Saturday ne request to Worldpay. Since one is also still fooled. Since 12.4 I have vacation and spend it with the support. I have no idea what to do there

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zocker0815
Top Member

[solved] Missing payout at mr vegas

19th Apr. 2021, at 11:39 am CEST#2
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scroll down here at the bottom is the gamblejoe team there schreibmal Caro to the help you

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Moorli40
Visitor

[solved] Missing payout at mr vegas

19th Apr. 2021, at 12:44 pm CEST#3
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OK I do Thank you

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Moorli40
Visitor

[solved] Missing payout at mr vegas

22nd Apr. 2021, at 12:41 pm CEST#4
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Nothing happens, always the same answers. I still despair...

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Sarkasto
Expert

[solved] Missing payout at mr vegas

22nd Apr. 2021, at 12:56 pm CEST#5
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Moorli40 wrote on 22.04.2021 at 12:41 pm: Does nothing, always just the same answers. I still despair....

I know the feeling, once had a problem with a payout with which the 2-3 weeks has dragged... Was a slightly different case but in principle I can completely understand your statement, because the Live Chat in such cases is really useless and feels no influence on these internal issues such as transactions has... But can say in any case that my problem was solved in the end or better said satisfactorily solved^^, even if it really took forever
Don't worry, the money will come. The question is only when ^^ Caro could not help you?

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Moorli40
Visitor

[solved] Missing payout at mr vegas

22nd Apr. 2021, at 01:06 pm CEST#6
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Yes Caro wanted to help me immediately, which unfortunately failed because the casino sends all requests to the support. So better said has brought nothing because at which the manager for complaints are not responsible. So one is left only the nice but pointless chat. To go crazy the whole thing

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droktus

[solved] Missing payout at mr vegas

25th Apr. 2021, at 02:27 pm CEST#7
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I am also waiting for 3 payouts starting from the beginning of April
Like you, I should wait first. Then the message it is on the way. Now I should upload the account statement and 1 day later again a mail that I should upload again a statement.
Unfortunately, only here read that it is not an isolated case.
At Videoslots it takes max. 1 day

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tEquilA
Amateur

[solved] Missing payout at mr vegas

25th Apr. 2021, at 02:51 pm CEST#8
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Which bank is the credit card from? Not all banks support Deposit to the account via the card. It may be that Mr Vegas has instructed the withdrawal, but the money is on hold

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droktus

[solved] Missing payout at mr vegas

25th Apr. 2021, at 02:55 pm CEST#9
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So with me the card is from N26. But works at the other casinos without problems.

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Moorli40
Visitor

[solved] Missing payout at mr vegas

25th Apr. 2021, at 06:11 pm CEST#10
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With the card it has already worked at the casino it is ne debit card.
Funny that it was also with you at the beginning of April with me also exactly on 1.4.and also with me one wanted account statements... Has put me off with waiting because of the holidays and in principle I did everything they wanted without result. Am so p**sed, I should finally get the money, I delete my accounts at both casinos, Mr Vegas and Videoslots. So what I can not understand, it has annoyed me so far my entire vacation.
Worst of all I find the fact to be lied to and taken for stupid....
Because by now I think they know what's going on and now blame it on worldpay

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